Contact us

Trust Head Office
Goodmayes Hospital
Barley Lane
Ilford Essex
IG3 8XJ

Telephone: 0300 555 1200

Calls from a BT landline will be charged at the standard local rate.
Calls from other landlines and mobile providers will differ in price.

Mobile and international calls

If you are calling from a mobile or from outside the UK, you may prefer to use the following number to contact our switchboard.

Telephone: 020 8215 9200

Telephone numbers at NELFT

From 2 April 2012, our telephone numbers that started 0844 600 changed in response to feedback from our service users.

NELFT telephone numbers that began 0844 600 will change now begin 0300 555.

Calls to 03 numbers cost no more than calls to a local number beginning 01 or 02 and are often included in inclusive minutes and discount schemes from phone providers.  

Freedom of Information (FoI)

Freedom of Information, telephone: 0300 555 1200

Email: foi@nelft.nhs.uk

Comments, compliments, concerns and complaints

Complaints Department
Quality and Patient Safety Directorate
Ardleigh Suite
117 Suttons Lane
Hornchurch, Essex
RM12 6RS

Telephone: 0300 555 1200 ext 6666/6665 or 4359

Email: nelftcomplaints@nhs.net

Download our 'Comments, Compliments, Concerns and Complaints' leaflet (PDF, 388KB)

Press enquiries

Communications office, telephone: 0300 555 1299

Out of Hours press enquiries

Out of hours press enquiries, telephone: 0300 555 1201 - ask for the on-call manager