New telephone numbers at NELFT

2012-03-30 13:59:00

NELFT telephone numbers that currently begin 0844 600 are changing to 0300 555. 

You can now call NELFT using either of the telephone numbers until the final switchover at the end of June. When you phone, you will hear a recorded message telling you that our numbers are changing.

Telephone numbers shown on this website will be changed before the final switchover.

Changes to 0844 numbers

Most of the 0844 numbers currently in use will keep the same last four digits and the same extension number.

One of the few exceptions is our Mental Health Direct number which is now 0300 555 1000.

Our Trust head office number has changed to 0300 555 1200.

Why we're changing our numbers

We have decided to change the numbers in response to feedback from our service users. Nowadays, many people prefer to call NHS services from mobile phones rather than landlines and 0844 numbers aren’t always included in call packages. This can make the calls more expensive than local numbers or 0300 numbers.

Calls to 03 numbers cost no more than calls to a local number beginning with 01 or 02 and are often included in inclusive minutes and discount schemes from phone providers.

<< Go back