What our staff do
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Staff will make every effort to ensure that all people with a learning disability have the same opportunity of access to appropriate health services. |
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Facilitating access to easy read information www.easyhealth.org.uk |
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Providing easy read appointment letters. |
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Providing double appointments for service users and carers to have the time to explain how they are doing. |
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Planning with families and carers. |
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Speaking plainly, explaining jargon and listening carefully to service users. |
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All staff are given access to training around the care needs of people with learning disabilities. |
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The training includes Mental Capacity, Deprivation of Liberty Standards (DoLS) and the health needs of people with learning disabilities. |
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Training is booked through NELFT training and development. |
For more information for staff on training or supporting people with learning disabilities, please visit the staff intranet.