Care Quality Commission endorses the recently renovated Brookside Unit | News and events

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NELFT NHS Foundation Trust provides a range of  community health and mental health services across the north east London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, Essex and Kent and Medway

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Care Quality Commission endorses the recently renovated Brookside Unit

NELFT is delighted to reveal that the Brookside Unit received a glowing endorsement from the Care and Quality Commission (CQC) on its recent inspection. The Unit has rated GOOD in all categories, the CQC announced today.

In April 2016, the Trust decided to close the adolscent unit temporarily, after concerns had been raised by the unit management team about staffing levels and issues with the patient environment, which were also recognised by the CQC inspectors.

Due to these concerns, the NELFT executive management team took the decision to temporarily close the unit and undertake an extensive refurbishment programme. Over the coming months, more than 750k was spent on building renovations and an improved environment for patients.

The Trust also hosted recruitment events across the locality and was soon able to employ and train a group of new employees to staff the Unit.

When the building work was completed, NELFT, in agreement with NHS England, re-opened Brookside and was able to welcome the first patients in late September.

As part of the changes at the Unit, and in agreement with NHS England and local commissioners, the Trust has also developed a new, innovative model of care for children and young people across both acute inpatient beds and a Young People’s Home Treatment Team. The YPHTT is a 24/7 service designed to support young people in their own homes.

The Trust would like to put on record its thanks to all the staff who worked tirelessly to ensure the improvements were made and Brookside was ready to re-open as soon as possible.

NELFT Chief Executive John Brouder said: “Taking the decision to temporarily close the Unit was one of the hardest decisions we’ve ever had to make. It became obvious to us, that to improve the building and environment we had to temporarily remove the patients to do the extensive work needed to ensure that we have a building fit for future generations.

“I’m delighted that the Unit is now recognised by the CQC inspectors as providing good care for patients and that they noted that staff morale is now high. Temporarily closing the Unit was a difficult choice to make for all concerned, but one that now appears to have been the correct long-term decision.”