Industrial Action – Patient Advice | News and events

Industrial Action – Patient Advice | News and events

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NELFT NHS Foundation Trust provides a range of community health and mental health services across the north east London Boroughs of Barking & Dagenham, Havering, Redbridge, Waltham Forest, Essex and Kent and Medway.

Read the latest NELFT news, including information on our services, new trust staff, research and development of our services.

Industrial Action – Patient Advice

Consultants are due to take 48 hour strike action between Tuesday 19 September and Wednesday 20 September.

Junior doctors are due to strike for 72 hours between Wednesday 20 September and Friday 22 September.

To help us safely manage the impact of the industrial action we will need to postpone some appointments and procedures.

We'll contact you directly if your care or your child's care is affected to rearrange your appointment as quickly as possible. If you do not hear from us, please attend your appointment as usual. 

We apologise in advance to anyone impacted. These measures have been taken to ensure we can provide the safest care to those who need it the most.

Advice for patients:

Our 24/7 crisis line will remain open as usual and so if you live in Barking and Dagenham, Havering, Redbridge, Waltham Forest, Kent and Medway, or Essex, you can call for mental health help and advice anytime, day or night. Call 0800 995 1000.

If your condition is not life threatening you can go to NHS 111 online, as well as visit your local pharmacist or GP.  For life-threatening emergencies, continue to call 999 or visit A&E.

Havering district nursing team in Harold Hill Health Centre, Gooshays Drive will be operating walk in clinics during the Industrial Action for non-life threatening wound care, such as skin tears, lacerations, abrasions, haematomas, suspected pressure ulcers, post op wound care (with surgical recommendations) and all non-emergency wound care management advice.

The walk-in clinic will operate from Monday to Friday 08:30 to 16:00

To avoid delays in getting your medicines or the risk of running out of medicines during strikes please order prescriptions in good time.

Those who just need to talk, any time of day or night can access free confidential listening services:

  • Call 116 123 to talk to Samaritans, or email: for a reply within 24 hours
  • Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19
  • If you're under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.

For a list of more NHS and charity mental health services, visit Mental health services - NHS


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