Quality Account 2019-20 - Have Your Say | News and events

Quality Account 2019-20 - Have Your Say | News and events

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NELFT NHS Foundation Trust provides a range of  community health and mental health services across the north east London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, Essex and Kent and Medway and Barnet

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Quality Account 2019-20 - Have Your Say

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The NELFT Quality Accounts gives us an opportunity to share with patients, staff, partner organisations, stakeholders and members of the public what we are doing well, what we need to do better and how we intend to bring about improvements.

NELFT supports the values in the NHS Constitution which clearly states an expectation for all staff delivering NHS services to adopt six values:

  • Working together for patients
  • Respect and dignity
  • Commitment to quality of care
  • Compassion
  • Improving lives
  • Everyone counts

In preparation for the compilation of the 2019-20 Quality Report, we are asking all staff to take part in the survey.  The survey is launched in mid-January and closes mid-February, with support from both the Patient Experience and Communications Teams.

Please click on the following link to access the survey: https://www.snapsurveys.com.

If you would like to give us feedback on our Quality Accounts 2019/20 please email Jacky Hayter at jacky.hayter@nelft.nhs.uk.