QI Project with NELFT Dementia Crisis Support Team

This was a Quality Improvement project done as part of my NELFT Quality Improvement Facilitator Training Cohort 4 in 2017 whilst working with the NELFT Dementia Crisis Support Team as a Healthcare Assistant. This re-creation is to demonstrate that Quality Improvement is for everyone from Ward to Board using the Institute for Healthcare Improvement Model for Improvement (MFI) to accelerate improvement and the Sheffield model 5Ps together with a clinical audit tool called service evaluation and Audit. The charts drawn manually as part of this video can be automatically generated using the LifeQI platform and was drawn in the video to keep in line with the theme of the video.


QI Projects

Adult Mental Health

Posters from June 2022:

  1. Improving Access to High Intensity Cognitive Behavioural Therapy
  2. To improve access to EMDR therapy for PTSD clients at Redbridge IAPT
  3. Medication Counselling QI Project
  4. Use of non-pharmacological interventions for delirium in intensive care

Posters from December 2022:

  1. Improving Access to High Intensity Cognitive Behavioural Therapy
  2. Improving Triage Process in IDH
  3. To reduce the time to follow up for patients presenting to Whipps Cross A/E in crisis who do not meet criteria for secondary mental health services

Children Mental Health

Posters from June 2022:

  1. The 5 Elements of Care Planning at Barking and Dagenham

Adult Physical Health

Posters from June 2022:

  1. Implement An 8 Session Mindfulness For Pain Group For Amputees With Persistent Pain
  2. Improving the efficiency of the voice banking process with people with Motor Neuron Disease
  3. Reducing inappropriate referrals for end of life swallowing assessments from nursing homes
  4. Reduction of 0-2 hrs Breaches in the Community Team for Unplanned Care

Posters from December 2022:

  1. Reduce the inappropriate referrals to Community Treatment Team (CTT) from Redbridge Social Services.
  2. Reduce the number of days from amputation to referral received at the prosthetic service by 10%, for patients under Balsdon Vascular lar team by 1st December 2022

Children Physical Health

Posters from June 2022:

  1. Increasing Parental Satisfaction with the Early Years Social Communication Parent Workshop
  2. NELFT-Barking and Dagenham-School Health North Locality. Design and implementation of school health care plans

Posters from December 2022:

  1. To Reduce Podiatry Biomechanics/Paediatrics New Patient Assessment and Treatment Times by 30% by April 2023.
  2. BD 0-19 Universal Children service duty call centre.

Corporate Services

Posters from December 2022:

  1. Reducing overdue serious incident actions across all directorates in NELFT by 85% by 31/07/2023.
  2. Quality Improvement Clinic Process
  3. Improving the reach of the Quality Improvement Services Twitter profile
  4. New Ways of Working – Trust-wide Mandatory Project for B&D directorate only
  5. To Improve the Overall Quality of Medication Reviews that Form Part of the Annual Health Check (AHC) for Patients with Learning Disabilities (LD)

CA Reports

Approved NELFT Annual Clinical Audit Programmes

  1.  2019-2020

  2. Clinical Audit Programme-CAP 2020 -2023.pdf [pdf] 367KB

Clinical Audit Quality Account Submissions

Clinical Audit Shared Learning

Learning from Clinical Audit

Completed Clinical Audit Summaries

Completed Clinical Audits - Posters

  1. CAMHS poster

  2. Themed completed audits from the Trust’s National Priority Clinical Audit Programme Priorities 1 & 2

  3. Themed completed audits from the Trust’s Local Priority Clinical Audit Programme

NELFT participation in National Audits


Table of completed local audits

Early Intervention in Psychosis

National Audit of Schizophrenia (NAS)

National Audits Reports

NELFT Key Priority Audits Reports

NELFT Local Audits Reports

Prescribing Observatory for Mental Health - UK (POMH-UK)

NELFT POMH-UK Final Reports

  1. POMH-UK Topic 16a report

  2. POMH-UK Topic 7e report

  3. POMH-UK QIP Topic15a report

  4. POMH-UK Topic 1g and 3d report

  5. pomh 18b use of clozapine audit

  6. pomh 19b Prescribing for depression poster

QI Collaboratives

Royal College of Psyhicatrists: Demand, Capacity and Flow QI Collaborative

Click here to find out more.