The Community Phlebotomy service operates from various sites within Barking and Dagenham and is offered to anyone living in Barking and Dagenham over 12 years of age. There is also a home visit (domiciliary) service offered to housebound patients in Barking and Dagenham. Access to the domiciliary service is by referral from GPs or health professionals. Please note glucose tolerance tests (GTTs) are not offered within the phlebotomy services provided.
3 June 2019
Stakeholder briefing – relocation of Phlebotomy service from Marks Gate Health Centre, Redbridge to the Victoria Centre, Havering
Following work around the NELFT estates rationalisation programme, we have worked closely with Havering, Redbridge and Barking and Dagenham Clinical Commissioning Clinical Commissioning Groups and would like to inform stakeholders that the phlebotomy service that is currently operating out of Marks Gate Health Centre has relocated to the Victoria Centre on 28 May 2019.
NELFT previously delivered twice weekly morning sessions from Marks Gate (Tuesday and Thursday). Activity at this site was very low and is now being absorbed by the phlebotomy service located in the Chadwell Heath Centre, which is 1 mile away and is open Monday to Friday from 08:45 to 15:15.
These morning sessions at Marks Gate have now been changed to afternoon sessions at the Victoria Centre. This means we are now offering additional afternoon sessions at a busy site which has faced challenges around waiting times. Availability of an afternoon session in Havering also ensures equity across the boroughs. There is an additional courier collection in place to facilitate this afternoon clinic.
Prior to the move we engaged closely with staff and have just completed a formal staff consultation to ensure colleagues that transferred to the Victoria Centre have had the opportunity to share their queries and concerns. The NELFT phlebotomy service at Marks Gate is the last service situated on this site.
We are currently also working with BHR CCG and BHRUT on improving access, including providing additional hours for blood testing at our various blood testing sites. This wider review is taking place and proposals will be shared in the summer 2019.
Distance from Marks Gate Health Centre to Chadwell Heath is 1 mile
Travel time (excluding peak travel times).
5 minute car journey
20 minute walk
11 minutes on public transport
If you have any queries please contact Rebecca.firstname.lastname@example.org
This clinic closures will be:
Barking and Dagenham
The phlebotomy service provided at Vicarage Fields has now been relocated to Orchards Health Centre. Please see list of locations below:
Tel: 020 3644 2532
Opening hours: Mondays to Fridays 8.45am - 12.30pm and 1.30pm - 3.15pm.
Church Elm Lane
Church Elm Lane
Tel: 020 3644 2550
Opening hours: Mondays, Wednesdays and Fridays 8.30am - 12.30pm and 1.30pm - 3.30pm.
234 Porters Ave
Tel: 0300 300 1761
Opening hours: Tuesdays, Wednesdays and Thursday 8.30am - 2.30pm.
Tel: 020 3644 2666
Opening hours: Mondays to Fridays 8.30am - 12.30pm and 1.30pm - 3.30pm. Lunch Time Closure 12.30-13.30
Tel: 020 3288 2342
Opening hours: Mondays to Fridays 7am - 3pm
Orchards Health Centre
Tel: 020 3644 2026
Opening hours: Mondays to Fridays 8.30am - 12.30pm and 1.30 - 3.30pm.
The Domiciliary service is available to housebound patients from 8.30am to 2.30pm on various days.
Barking and Dagenham domiciliary referrals are processed by the Community liaison team.
Tel: 0203 644 2425
Fax: 0203 644 2444
Hainault Health Centre
Reception opening times: Monday to Friday, 9am - 5pm
Phlebotomy lead: Barbara Fenton
Tel: 0300 500 1201 Ex 58627
Service Lead: Rebecca Bond, support services
Tel: 0300 500 1201 Ex 58630
Mobile: 07795 426 766
Appointments for Domiciliary visits are for housebound clients only. Referral method is from GP/Hospital/or other Allied Health Professional.
Referral is made by FAX or EMAIL
Fax: 0300 300 1705