Manager: Ola Johnson
Lead person: Roopesh Gookooluk
Criteria: No referral criteria and service is open and manned 24 hours a day, 365 days a year. Callers can receive advice, signposting or arranged to be seen in emergency. Service is available to clients that are known to Mental Health Services and those attempting to access services. Calls can be from clients, carers, allied professionals, GPs etc.