Psychiatric liaison service

The psychiatric liaison service works with all adults over the age of 18 who present to the acute general hospital (Queen's or King George's) with mental health difficulties.

The team works with the acute hospital team to ensure that physical health needs are addressed and mental health assessment is carried out in a timely way. The team signposts patients to services or refers patients on to appropriate services in primary or community care to ensure that their mental health needs are addressed. The team provides training and advice to the acute hospital staff to enable them to better manage and understand the needs of mental health patients who are admitted to the hospital for their physical health needs. The team works to reduce the length of stay for patients with mental health needs, especially those with dementia.

Patient information

Contact our service in Barking and Dagenham, Havering, Redbridge and Waltham Forest

Queen's Hospital
Rom Valley Way

King George Hospital
Barley Lane
Monday - Friday 9am - 5pm

Pine Lodge (on Whipps Cross site)
James Lane 
E11 1NR

Patients and carers should contact the Mental Health Direct service on 0300 555 1000.

The team will assess any adult who presents to the hospital with mental health needs.


The Psychiatric Liaison Service ONLY receives referrals for emergency care from clinicians based within BHRUT or NELFT.

Referrals are usually by patient presentation to the Emergency Department. Please refer to the For clinicians page for more information. We also accept referrals from the acute, inpatient wards.