Specialist Education and Training Support Service (S.E.a.T.S.S.)

This service has been formed by combining existing specialist outreach services from across Redbridge to create one coordinated service that supports children and young people aged from 0-25 years; it also links closely with health and other professionals.

  • Online referral form: https://eforms.redbridge.gov.uk/single-point-of-access-referral-form-for-education-support/
  • Telephone: 020 8708 6302
  • Email: seatss@redbridge.gov.uk
  • Link: https://find.redbridge.gov.uk/kb5/redbridge/fsd/service.page?id=UH9BoKB_osw (which also contains a COVID-19 letter to parents)

Educational Psychology Service (EPS)

EPS is a team of educational psychologists who are employed by the Children’s Trust of the London Borough of Redbridge. They work with parents/carers, children/young people, teachers and other professionals to promote children’s education and development.

  • EPS Helpline during COVID-19: 07741331009
  • https://find.redbridge.gov.uk/kb5/redbridge/fsd/service.page?id=Fo8CR1SQQKw
  • (which also contains the Redbridge Dyslexia Policy and Guidance for Schools)

3. SEND Home to School Travel Assistance:

Many children with a Statement or EHCP are able to walk to their school or travel independently using public transport. However, some children will require more support such as travel assistance based on individual needs.

  • Telephone: 020 8708 8214/8215
  • Email: sen.transport@redbridge.gov.uk
  • Link: https://find.redbridge.gov.uk/kb5/redbridge/fsd/service.page?id=7cjUqysULQw&localofferchannel=1_3_6_4

Redbridge Information Advice & Support Service (RIASS)

RIASS is here to offer a free and impartial service to children and young people with special educational needs and disabilities (SEND) and their parents or carers.
Telephone: 020 8708 8922 (10:00-13:00)
• Email: riass@redbridge.gov.uk
• Website: https://redbridgeiass.org.uk/

Education, Health, and Care Plans (EHC)

This webpage offers all information on EHC. Forms can also be downloaded on the right panel. https://find.redbridge.gov.uk/kb5/redbridge/fsd/localoffer.page?localofferchannel=1_10_2

Special Educational Needs & Disability (SEND) Local Offer

The London borough of Redbridge has an online portal detailing local offers for young people, parents, and carers. It also contains up to date information on everything related to SEND. https://find.redbridge.gov.uk/kb5/redbridge/fsd/localoffer.page?localofferchannel=0
The Special Education Resource Centre (SERC) in Redbridge supports pupils who have a range of learning difficulties, such as:

  • Physical disabilities
  • Autistic spectrum/Aspergers
  • Dyslexia and specific learning difficulties
  • Medical needs
  • Global and severe learning difficulties
  • Pupils who have been excluded are being home educated
  • Difficulties with handwriting and recording work
  • Communication difficulties
  • Pupils who require high level of differentiation.

SERC visit and assess pupils aged 2 to 19 years old who have an Educational Health Care Plan (EHC) and in some cases, are on SEN support. Pupils are referred to SERC by SENCOs, Educational Psychologists, Local Education Authority (LEA) SEN Panel and other advisory agencies. Support may be offered through:

•                    • Individual assessment, conclusions provided in a written assessment

•                    • If a pupil is assessed as requiring access to equipment the report will be referred to LEA SEN Panel – they will consider each case.

•                    • Pupils may have their own hardware provided (laptop, desktop. NEO etc) and software packages will be recommended for school to provide.


Telephone: 020 8503 8773 Email: clair.warner@redbridge.gov.uk Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


Independent Provider of Special Education Advice (IPSEA) offers free and independent legally based information, advice and support to help get the right education for children and young people with all kinds of special educational needs and disabilities (SEND). They also provide training on the SEND legal framework to parents and carers, professionals and other organisations. IPSEA provides free independent advice on appealing to the Special Educational Needs Tribunal, including representation, when needed.

• Helpline: You can book an appointment to get advice at https://database.ipsea.org.uk/book/al

• Email: office@ipsea.net

• Website: https://www.ipsea.org.uk/


Redbridge Parents in Partnership is a voluntary support group in Redbridge for parents and carers of children with special educational needs. They work for equal opportunities for all children and young people with special educational needs and they aim to support parents in getting the best for their child from the education service in Redbridge.

• Telephone: 020 8550 5741

• Email: angela.naish@googlemail.com


The Butterflies Project aim to promote health and wellbeing for families with a child with learning disability and/or on the autistic spectrum, aged 0-19 years. It is specifically for those living in Redbridge, Barking and Dagenham, and Havering. Services during COVID-19 include:

• Peer support and group meetings via Zoom

• Form filling via Zoom

• Weekly activity sheets

• Exercise, dance, and movement classes via Zoom

• Telephone and email signposting


They accept self-referrals and more info can be found here: http://news.lheath.net/2020/11/redbridge-forum-butterflies-project.html

• Email: sonia@redbridgeforum.co.uk or Redbridgeforum@hotmail.co.uk
• Telephone: 07442038730 or 02084787571
• Website: www.redbridgeforum.co.uk

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


SOSSEN offers a confidential telephone helpline for parents and others looking for information and advice on Special Educational Needs and Disability (SEND). They concentrate on helping people to find their way through the legal and procedural maze which is so daunting to so many who try to obtain satisfactory provision for a child’s special needs.

• Helpline: 0208 538 3731

• Email: admin@sossen.org.uk

• Link: https://www.sossen.org.uk/

• Recorded webinars can be accessed at https://sossen-sandbox.mxapps.io/ for £8-10 per webinar


ACE provides independent advice and information on state education in England for parents such as school admission, bullying, school exclusion, and attendance. They also offer a range of high quality training and consultancy services covering education law and guidance for professionals.

• Helpline (closed until 7 Sep 2020): 0300 0115 142

• Email: enquiries@ace-ed.org.uk

• Website: http://www.ace-ed.org.uk/


Make Believe

Theatre company for SEN children that offers acting, singing, and dancing lessons. Prices range from £44.50 - £77.50 excluding sibling discounts.

•                    • Address: Marshall’s Park Academy


Pettits Lane

Essex RM1 4EH

United Kingdom

•                    • Telephone: 01277634185

•                    • Email: romford@makebelievegroup.co.uk

•                    • Website: https://www.makebelieveplus.com/ (for remote content) and https://www.makebelievegroup.co.uk/school/make-believe-romford/

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021



British Dyslexia Association are a membership organisation working to achieve a dyslexia-friendly society for all. They offer:

•                    • Advice to dyslexic children and adults

•                    • Advice to educators of dyslexic individuals

•                    • Assessments

•                    • Training

•                    • Helpline: 0333 405 4567 (currently on hold due to COVID-19)

•                    • Email: helpline@bdadyslexia.org.uk

•                    • Website: https://www.bdadyslexia.org.uk/


The Dyslexia Association provide support and services for dyslexic children and adults of all ages, their parents/families, educators, employers and the wider community. Services include:

•                    • Helpline/advice

•                    • Screening and assessment

•                    • Tuition

•                    • Assistive technology training

•                    • Telephone: 0115 924 6888 (currently closed until September)

•                    • Email: Helpline@dyslexia.uk.net

•                    • Website: https://www.dyslexia.uk.net/

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


Redbridge Dyslexia Support Group is a voluntary organisation, run by parents and teachers of children with specific learning difficulties including dyslexia. Services include:

•                    • Signposting to a local adviser

•                    • A useful page on where to get eye tests and assessments which can be found at http://www.dyslexiainredbridge.org.uk/assessments.htm

•                    • Telephone (for general advice): 020 8554 5889 (Ruth); 07534 990 973 (Maureen)

•                    • Email: info@redbridge-dyslexiasupportgroup.co.uk

•                    • Website: www.dyslexiainredbridge.co.uk


www.dyslexics.org.uk is a website that includes plenty of well proven, practical advice and information for any (grand)parent or carer whose children need help with the basics of reading, writing and spelling. It covers:

•                    • Dyslexia myths and facts

•                    • Intervention options for teaching children to read, write, and spell

•                    • Learning styles

•                    • Further reading and resources


Waltham Forest Dyslexia Association has been delivering dyslexia support to young people and adults since 1989. They work across the London Borough of Waltham Forest and the surrounding North East London boroughs. They offer:

•                    • Literacy, numeracy, and touch typing classes for primary and secondary children that are held at Frederick Bremer School, Siddeley Rd, Walthamstow, London E17 4EY and are £14 per class (for more information, please go to http://wfda.org.uk/what-we-do/classes-we-run/

•                    • Helpsheets

•                    • Information and guidance

•                    • Screenings

•                    • Summer Transition club for children in Year 6 going into Year 7.

•                    • Specialist teacher support in mainstream schools.

•                    • Training sessions for professionals

•                    • Helpline: 07590 824970 ; 07787 514494

•                    • Email: WFDACo-ordinator@outlook.com for classes and screening or admin@wfda.org.uk for all other queries

•                    • Website: www.wfda.org.uk

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


Dyslexia Assist is a small charity started by parents with dyslexic children to share information, tips, ideas and experiences. They help parents:

•                    • Find/share learning tips and advice

•                    • Find/share experiences

•                    • Find/share friendly tutors

•                    • A special search engine to look for tutors or assessors near you (https://dyslexia-assist.org.uk/support-near-you/)

•                    • Website: https://dyslexia-assist.org.uk/


Helen Arkell – Dyslexia Charity offers dyslexia support and advice to anyone who may need it, whether they think they have dyslexia or care for someone who may have dyslexia, including children. Services include:

•                    • Dyslexia assessments

•                    • Consultations on video chat or telephone

•                    • Specialist tuition

•                    • Dyslexia training for teachers and Tas

•                    • Courses (with a fee) for dyslexic children such as touch typing, online GCSE revision, and A-Level Revision

•                    • Courses for parents, carers, and teachers

•                    • An online shop selling books, games, and resources for dyslexia children

•                    • Telephone: 01252 792 400

•                    • Email: enquiries@helenarkell.org.uk

•                    • Website: https://www.helenarkell.org.uk/


The Children’s Literacy Charity employ specialist tutors who help children to catch up across the entire range of literacy skills (reading, comprehension, writing, speaking and listening) through ‘Literacy Labs’. However, Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


they do not work in Redbridge but their website has useful information such as a guide to home learning for children at https://thechildrensliteracycharity.org.uk/home-learning/a-guide-to-home-learning/

•                    • Telephone: 0207 7401 008

•                    • Email: info@theclc.org.uk

•                    • Website: https://thechildrensliteracycharity.org.uk/


Sheila Ferrari Dyslexia Centre assesses, teaches and supports children and adults with Dyslexia. They are also able to support children with a range of other special educational needs.

•                    • accredited by CReSTeD (the Council for the Registration of Schools Teaching Dyslexic Pupils)

•                    • located on the High Road in Woodford Green, Essex

•                    • One to one dyslexia tuition with primary and secondary school children

•                    • There is a homework club (for Key Stage 3 & 4 pupils), a parent forum, and support for local SENCOs

•                    • They offer therapy: educational therapy, play therapy, family therapy, occupational therapy, and speech and language therapy

•                    • Telephone: 020 8559 0708

•                    • Email: admin@tsfdc.org.uk

•                    • Website: https://thesheilaferraridyslexiacentre.org.uk/



Recommended by the Council for Disabled Children, Beyond Words is a charity that provides books and training to support people who find pictures easier to understand than words.

•                    • Website: https://booksbeyondwords.co.uk/bookshop/ and

•                    https://booksbeyondwords.co.uk/children-with-learning-disabilities

•                    • Youtube channel:

•                    https://www.youtube.com/channel/UCuJd8IK1K9lwVPGrZmOrOwQ


A guide by the British Dyslexia Association to support a young person with dyslexia and getting the services they are entitled to. It covers:

•                    • Strengths and challenges of dyslexia

•                    • Indicators and diagnosis of dyslexia

•                    • How to collaborate with school

•                    • Support at home

•                    • Education Health & Care Plan (EHCP) and how to get it

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


A guide for understanding dyslexia for parents/carers and children aged 7-11 years old by Parent Champions.

It covers:

•                    • Dyslexia facts

•                    • Learning difficulties of dyslexic children

•                    • Challenges and strengths

•                    • Support and strategies at home and school


A guide for understanding dyslexia for parents/carers and children aged 11-16 years old by Parent Champions.

It covers:

•                    • Dyslexia facts

•                    • Learning difficulties of dyslexic children

•                    • Challenges and strengths

•                    • Support and strategies at home and school


How Dyslexics Learn: Grasping the Nettle by Dr Kate Saunders and Annie White (recommended by Patoss)

This book concentrates on the successful strategies dyslexics have used and the positive traits associated with dyslexic learners. The ideas contained in this very practical book will help both those new to teaching dyslexics and those who feel they need an extra fillip to their teaching.

Can I tell you about Dyslexia? A guide for friends, family and professionals by A. M. Hultquist (recommended by the Brain Charity)

This inspirational book is a great resource for children, parents and teachers alike.

Zoe is a young girl with dyslexia and invites readers to learn about dyslexia from her perspective. She helps readers to understand the challenges faced by a child with dyslexia, explaining what dyslexia is and how it affects her at home and at school.

Zoe describes exactly why she finds reading, writing and words so difficult, and how other people can help her in these areas. Suited for readers aged 7+ Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


Dyslexia Explained E-book by Nessy This free ebook helps parents understand dyslexia: the positives, the difficulties and what helps. After reading, parents can use it to help explain dyslexia to their child.

Link to download: https://cdn.nessy.com/production/books/dyslexia_explained.pdf

Elliott’s Story: Love to Learn by Adele Hoskison-Clark

(recommended by the Redbridge Special Education Resource Centre)

A great child-friendly book to explain dyslexia.

Link: http://worldofinclusion.com/res/alleq/21223_Elliott.pdf


What Is Dyslexia And What Are The Symptoms? by the British Dyslexia Association

A quick video guide to what is dyslexia, how to support it, and

what help is available and how to access it.

Link: https://youtu.be/XAwmEmNtYBY

Top Tips on Reading, Handwriting, Spelling, Memory, and Organization

by Julianne Miller a specialist teacher and mum on Parent Champions.

It is aimed for helping children aged 5-11 years. The videos can be accessed here: http://www.parentchampions.org.uk/resources/ top-tips-on-reading-handwriting-spelling-memory-and-organisation/


MyChoicePad is an app that is recommended by the NHS. It aims to be an everyday communication aid as well as a language development tool.

•                    • Uses Makaton, a sign and symbol language designed to support the spoken language

•                    • Plans start from £4.99 a month

•                    • Comes with a 7-day trial and is for iPads only.

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021



Dyslexia Action Training and Professional Development is an accredited national training provider of courses designed and delivered to support professionals working with individuals with dyslexia and specific learning difficulties.

Telephone: 01784 222 304

Email: trainingcourses@dyslexiaaction.org.uk

Website: https://dyslexiaaction.org.uk/

Patoss-Dyslexia is one of the UK’s leading organisations which specializes in supporting teachers of students with specific learning difficulties. They offer a range of services:

•                    • Assessment Practising Certificate

•                    • Teaching Practising Certificate

•                    • Supporting Independent Practitioners

•                    • Insurance

•                    • A search engine for tutors or assessors near you

•                    • Resources on neurodiversity, checklists, guidances, and literature (most are free, but a free account must be set up first)

•                    • Telephone: +44 0749 668 5076 or 0749 668 4902 or 0749 668 4899

•                    • Email: info@patoss-dyslexia.org

•                    • Website: https://www.patoss-dyslexia.org/


www.pennytolson.co.uk is a website dedicated to teaching plans and lessons for pupils with dyslexic type difficulties but there is a cost associated.

Dyslexia Matters offer a range of interactive online and blended learning training options such as courses, teacher training services, and diplomas. Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021



•                    • Telephone: 01767 765476

•                    • Email: info@dyslexiamatters.org.uk

•                    • Website: https://www.dyslexiamatters.co.uk/



Created by the Redbridge Special Education Resource Centre, this guide summarises current ICT recommendations to accommodate to children and young people with specific learning difficulties. Link:

https://search3.openobjects.com/mediamanager/ redbridge/fsd/files/serc_dyslexia_handout_feb_2017.pdf


Parent Champions are parent volunteers who have a passion for supporting children who struggle with literacy. They do this by championing the cause, pointing parents and carers in the direction of where they can get help and support from partner organisations. Their website has:

•                    • Resources such as tips, guides, information and map of local support

•                    • Page for signing up to become a parent champion

•                    • Website: http://www.parentchampions.org.uk/



The Dyspraxia Foundation organizes lots of events to keep children motivated and active, as well as ways for parents to share information and socialize together. Their website has many resources and information sheets for a wide range of topics, including useful apps, driving, PE adjustments, anxiety,

Email: sheilajamiesonclark@gmail.com Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


Or: info@dyspraxiafoundation.org.uk

Mobile: 07795 572372 (Sheila Clarke, Volunteer Local Coordinator)

Website: https://dyspraxiafoundation.org.uk/


Tree Fu Tom on CBeebies (recommended by The Dyspraxia Foundation)

Aa BBC series with a hero who has dyspraxia and special powers for younger children

Dyspraxia by Fixers UK

This animation is by a young person with dyspraxia who wanted to promote awareness of the condition.

Link: https://www.youtube.com/watch?v=ssfbXEc3tKc


The Dyspraxia Foundation has compiled a list of recommended apps to help manage the challenges of dyspraxia. Link to download: https://dyspraxiafoundation.org.uk/wp-content/uploads/2019/10/DyspraxiaFoundation-UsefulAppsforAdults_V2.pdf


The Dyscalculia Association was set up to promote understanding of Dyscalculia and Maths Learning Difficulties generally. Services include:

•                    • Training courses

•                    • Diagnostic assessments

•                    • Videos (www.mathsexplained.co.uk) and books

•                    • Email: steve@dyscalculiaassociation.uk or judy@dyscalculiaassociation.uk

•                    • Website: http://www.dyscalculiaassociation.uk/

Specific Learning Difficulties Resources – Redbridge CAMHS/EWMHS

Last updated: January 2021


The Dyscalculia Information Centre operates as a way of obtaining information about dyscalculia in general and introductory information about an individual’s possible dyscalculia. They offer a free advice service, resources for parents and teachers, assessments, and training.

•                    • Email: tony@schools.co.uk

•                    • Telephone: 01604 880 927

•                    • Website: https://www.dyscalculia.me.uk/


A Day in the Life of a Teen With Dyscalculia:



CALL Scotland has compiled a useful guide of iPad apps for learners with dyscalculia and numeracy difficulties according to domain of concern (e.g. time, fractions, money, number processes)

Link to download: https://www.callscotland.org.uk/common-assets/cm-files/posters/ipad-apps-for-learners-with-dyscalculianumeracy-difficulties.pdf