Mental Health Direct

                                                          mental health direct

  • Coronavirus information and advice

    Find out more about the NHS response and advice around coronavirus.

    NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

    Go to the coronavirus section here. 

  • Welcome to NELFT

    NELFT provides an extensive range of integrated community and mental health services for people living in the London boroughs of Barking & Dagenham, Havering, Redbridge and Waltham Forest and community health services for people living in the south west Essex areas of Basildon, Brentwood and Thurrock.

    We provide an Emotional Wellbeing Mental Health Service for children and young people across the whole of Essex.

    We are also the provider of all age eating disorder services and child and adolescent mental health services across Kent and Medway

  • Come and work for us

    We are a high performing trust, green with Monitor, CQC compliant and in a good position financially.

    1. View our full list of opportunities here

  • Talking Therapies services

    Work stress?
    Money worries?
    Difficulty sleeping?
    Feeling low?

    We're here to help. Speak to one of our therapists in Barking & Dagenham, Havering, Redbridge and Waltham Forest for support on taking care of your mental health and wellbeing.

    1. Living in Barking and Dagenham, Havering and Redbridge? Get in touch with our service
    2. Living in Waltham Forest? You can self-refer to our service here

  • Do you know someone who has made a difference to your care?

    If you, or a loved one, have received fantastic service from one of our colleagues, show your appreciation by nominating them for a 'Make A Difference' award

    1. Complete a nomination form here
    2. Share your appreciation via Facebook, Twitter, Instagram or LinkedIn

  • Living in London? Get in touch with our CAMHS services today.

    Find out how we can help support your child to take care of their mental health.

    1. Visit our website today

Latest News

NELFT Service Update

During the current coronavirus pandemic some of our services will not be operating as normal.

Current patients will be contacted by their service with details about their appointments.

Please use the details below if you have queries about our services in the following areas:

London Adult and Older Adult Mental Health Services

  • Out of Hours 0300 555 1000 (Mental Health Direct Line)

London Adult Mental Health Teams – SPA numbers

  • Barking & Dagenham  0300 555 1038
  • Havering 0300 555 1092
  • Redbridge 0300 300 1570 (option 1)
  • Waltham Forest 0300 300 1570 option 4

London Older Adult Mental Health Teams – SPA numbers

  • Barking & Dagenham 0300 555 1016
  • Havering 0300 555 1135
  • Redbridge 0208 708 7335
  • Waltham Forest 0300 300 1570 option 4

London Community Services

  • Barking & Dagenham 0300 300 1802 (Porters Avenue) B&D 0300 300 1761 (LTC, Porters Avenue) and 0300 300 1720 (Barking Community Hospital)
  • Havering 0300 300 1253 (Havering SPA)
  • Redbridge 0208 708 7333 (Community Health and Social Care)
  • Waltham Forest 0300 300 1710 (WF SPA)

London Children’s Services

London Children’s Community Services

  • Barking & Dagenham  0300 300 1960 (B&D New Births)
  • Barking & Dagenham  0300 1813/1672 (B&D Duty Desk)
  • Havering 01708 576 777 (Acorn Centre)
  • Redbridge 0300 300 1629 (Hainault Health Centre)
  • Waltham Forest  0300 300 1971 (WF SPA)

London Children’s Mental Health Services

  • Barking & Dagenham CAMHS 0300 555 1751
  • Havering CAMHS 0300 300 1888
  • Redbridge Targeted Health Services  0300 555 1182
  • Waltham Forest CAMHS 0300 555 1247

Barnet

  • 0300 300 1821 (Children’s Integrated Therapies)

Essex

Essex Adults Community Services

  • 0300 300 1712 (Single Point of Access)
  • 01375 390 044 (Thurrock Community Hospital)
  • 01375 511 000 (Thurrock First)

Essex Children’s Community Services

  • 0300 300 1555 (SPA)

Essex Children’s Emotional Wellbeing and Mental Health Services and Eating Disorder Services

  • Out of Hours Mental Health 0300 555 1000 (Mental Health Direct Line)
  • In Hours Mental Health 0300 300 1600 (Essex SPA)

Kent and Medway 

Kent and Medway Children and Young Peoples Wellbeing and Mental Health Services and All-age Eating Disorder Service

  • Out of Hours Mental Health 0300 555 1000 (MHD Line)
  • In Hours Mental Health 0300123 4496 (Kent SPA) or 0300 300 1981 (Medway SPA)
  • Kent & Medway All-age Eating Disorders Service: 0300 300 1980
  • Justine Reed: Make a Difference Award winner

    Going above and beyond to care for and protect a patient is just one of the reasons Respiratory Nurse, Justine Reed, was announced as the winner of the Chair’s Special Recognition Award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Debbie Feetham: Make a Difference Award winner

    It was cheers and applause all round as Assistant Director Immediate Care, Debbie Feetham, was announced as the winner of the Leadership Award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Diane Quinn: Make a Difference Award winner

    Record breaking flu vaccinations and a genuine commitment to protecting her colleagues and the NHS during winter is why Community Mental Health Nurse, Diane Quinn, won the Harm Free Care Award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Jennifer Iheanetu: Make a Difference Award winner

    Doing everything she could to make sure the wellbeing of children was protected is just one of the reasons School Nurse Jennifer Iheanetu was announced as the winner of the Working in Partnership Award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Karen Mills: Make a Difference Award winner

    Working exceptionally hard to improve our service in Morris Ward to benefit not only patients, but staff too, is one of the reasons Assistant Ward Manager, Karen Mills, won our Improvement to Service Award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Salim Danyen: Make a Difference Award winner

    There was not a dry eye in the hospital when Healthcare Assistant Salim Danyen was announced as the winner of our Outstanding Achievement award in our staff Make a Difference awards, which celebrates our winners from 2019-2020.

  • Acute Crisis and Assessment Team: Make a Difference Award winners

    Putting patients first and working hard in one of them most complex areas of healthcare are just some of the reasons our Acute Crisis and Assessment Team (ACAT) was chosen as the winner of the Team/Department award at our annual staff Make a Difference awards.

  • NELFT Nurse Liz Alderton Receives British Empire Medal

    Queens Nurse, Liz Alderton, a Community Nurse Team Lead and Specialist Community Practice Teacher, based at the Harold Hill Health Centre in Havering received a British Empire medal (BEM) for services to nursing over the weekend.

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