Support and resources

* Please be advised that all of our training, clinics, and other services are currently postponed indefinitely due to the current pressures resulting from the Covid-19 virus. Please email us at if you have any questions, however please be aware it make take us time to respond.

NQIP: Quality Improvement clinics


Would you like to find out more about QI and how you can get involved?

Do you have an improvement idea and don’t know how to take it forward?

Are you working on a QI project and would like some support and advice?

Have you been involved with QI projects and feel that you have learning and reflections to share with others?


Book an appointment or just drop in!


QI clinics are being held on a twice monthly basis at the CEME centre. This is an opportunity for you to speak to the QI team and to colleagues who are interested or already involved in projects. You are very welcome to simply drop-in for a cup of tea and a chat, to use the opportunity for general discussion and networking, or you can book a 121 with one of the QI team to discuss any specific queries or issues.

We invite you to join us on the following dates: 

  • Thursday 16 January 2020, 10.00 – 12.00, Room 208 CEME
  • Monday 20 January 2020, 1.00 – 3.00pm, Room 208 CEME
  • Monday 10 February 2020, 10.00 – 12.00, Room 208 CEME
  • Friday 28 February 2020, 1.00 – 3.00pm, Room 208 CEME
  • Monday 9 March 2020, 10.00 – 12.00pm, Room 208 CEME
  • Wednesday 18 March 2020, 1.00- 3.00pm, Room 208 CEME
  • Tuesday 5 May 2020, 10.00 – 12.00pm, Room 208 CEME
  • Wednesday 27 May 2020, 1.00 – 3.00pm, Room 208 CEME
  • Thursday 11 June 2020, 10.00 – 12.00pm, Room 208 CEME
  • Monday 22 June 2020, 1.00 – 3.00pm, Room 208 CEME

Further dates can be found on the NELFT intranet.

Please let us know if you would like to book a 1-1 slot

Please feel free to contact us if you have any questions

LIFE QI Platform


LIFE QI Platform

Used by over 600 organisations in 28 countries, Life QI is helping organisations and individuals improve health and social care in communities around the world.

Life QI is more than just a project management system, it is a space for the QI community to learn, share and work together. You can create groups to work together on projects and programmes, start discussions on local issues with colleagues or the big challenges and involve anyone in the QI community.

You need to be validated through NELFT staff or those on NELFT courses click here, external staff would have to check with your own organisation. (Help Centre with guides to support you with your project)

BMJ Open Quality

BMJ Open Quality

A variety of resources to support you getting started, such as user guides, welcome documents and posters are available on the BMJ Resource centre. Please feel free to download, host and share these with colleagues.

Training – You have a dedicated training manager who runs regular and customised online training sessions. Register for a webinar today. To discuss your requirements please contact us at

If you have any access problems or questions please do not hesitate to contact us at:

Write-up your quality improvement projects using BMJ Quality and publish them in BMJ Quality Improvement Reports. Our platform guides you through each step of the SQUIRE framework, helping you create high quality reports with excellent publication prospects

Access is free once you register with BMJ quality

Evidence Base







    The Tipping Point: How Little Things Can Make a Big Difference 


    Malcolm Gladwell





    Understanding Variation: The Key to Managing Chaos 2                 
    (Revised Edition)


    Donald J. Wheeler


    Diffusion of Innovations


    Everett J. Rogers




    The Health Care Data Guide: Learning from data for


    Provost & Murray



    Measuring Quality Improvement in Health Care


    Carey & Lloyd



     Out of the crisis


    Edward Deming




    The Improvement Guide


    Langley; Moen; Nolan; Norman; Provost   


    QI tools and techniques

    Peter Mears  1994