Contact us

You can contact us in a number of ways:

Write to us

The West Wing
CEME Centre
Marsh Way
RM13 8GQ

Call us

0300 555 1200 (main switchboard)

Calls from a BT landline will be charged at the standard local rate. Calls from other landlines and mobile providers will differ in price.

  Mental Health Direct logo

NELFT Mental Health Direct is a telephone helpline service available 24 hours a day, every day of the year for people experiencing a mental health crisis.

If you live in Waltham Forest, Redbridge, Barking and Dagenham, or Havering, you can call for mental health help and advice anytime of the day or night.

We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need.

Telephone the hotline. Calls from a BT landline are the cost of a local call. Calls from other landlines and mobile providers will vary and may cost more.

Follow us on social media

We're also on social media. You can follows us for news and upcoming events. Our social media is staffed Monday to Friday 9am-5pm so if you contact us outside these times you may not receive an answer straight away.


Follow us on social media
Twitter Facebook LinkedIn Instagram Youtube
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Instagram @nelft_nhs YouTube


We do try to keep our pages up to date, but if you recognise information that needs amending or is incorrect please let us know by emailing