News from NELFT Quality Improvement Services

Saving money, reducing plastic waste and improving patient care

This article by Jo Bates, published in the BDA Dietitians member's magazine, discusses the importance of confidence among diabetes practitioners in making a difference in patient care and cost reduction. She shares her personal experience in leading a quality improvement (QI) project that involved transitioning to multi-use syringes in the community, which resulted in significant cost savings and improved patient care.

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Enhancing Children and Young People’s Mental Health Services

The Kent and Medway Children and Young People’s Mental Health services conducted a Quality Improvement (QI) project aimed at optimising the utilisation of Routine Outcome Measures (ROMs), which has been implemented to increase compliance but also to build a qualitive foundation on which to make clinical and service-based decisions.

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Enhancing Healthcare Quality Through Learning and Collaboration

In June , some of our Quality Improvement Advisors attended the Health Improvement European Alliance Workshop, hosted by the IHI (Insitute of Healthcare Improvement) in Belgium. The two-day workshop emphasised the importance of learning together through healthcare and non- healthcare site visits ,discussion, networking and presentations. 

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How can QI be used to facilitate Away Days

The QI team have facilitated many away day’s this year across NELFT and received feedback in how useful application of QI methodology has been. Team feedback highlights tangible benefits, including clear structure, differentiation between controllable issues and broader input, interactive tools, practical examples, and the establishment of a safe space for communication. 

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Recommendations for effectively engaging with young people

Katie Lidington, who serves as the Service User Engagement Lead at Havering Integrated Children's Services, has proactively undertaken the recruitment and active involvement of six young people in a recent Quality Improvement (QI) project. The aim of this project is to achieve a 25% increase in discharges from Havering Child and Adolescent Mental Health Services (CAMHS) by June 2024.  

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