News from NELFT Quality Improvement Services

How can QI be used to facilitate Away Days

The QI team have facilitated many away day’s this year across NELFT and received feedback in how useful application of QI methodology has been. Team feedback highlights tangible benefits, including clear structure, differentiation between controllable issues and broader input, interactive tools, practical examples, and the establishment of a safe space for communication. 

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Recommendations for effectively engaging with young people

Katie Lidington, who serves as the Service User Engagement Lead at Havering Integrated Children's Services, has proactively undertaken the recruitment and active involvement of six young people in a recent Quality Improvement (QI) project. The aim of this project is to achieve a 25% increase in discharges from Havering Child and Adolescent Mental Health Services (CAMHS) by June 2024.  

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