NELFT has successfully completed the first cohort of its "Leading for Improvement" training programme, aimed at equipping senior clinical and managerial leaders with Quality Improvement (QI) skills. Running from October 2024 to February 2025, the programme combined theory, reflective practice, and real-world coaching to embed QI into everyday leadership.Discover what our leaders had to say and read reflections from our CEO, Paul Calaminus.

A Quality Improvement (QI) project aimed to empower patients to manage their diabetes independently whilst reducing the number of home visits for insulin administration by the Havering district nursing service.  

Reducing Incomplete Phlebotomy Domiciliary Visits  and saving £9771.16 in 14 weeks — Nickie Glaze's QI project

On the 20 th of March 2024 the Quality Improvement (QI) Service proudly hosted and celebrated the achievements of our outstanding graduates from Cohort 18 of the QI Facilitators Programme.

Data from Power BI shows there is a disparity between the number of school referrals made for male and female students for one-to-one and targeted groups interventions, within the South-East locality.  This led Claire to initiate a Quality Improvement (QI) Project aimed at engaging more boys in therapeutic interventions (TI). The outcomes of the project led to a significant increase in referrals from 4% to 50%.

In November 2024, some of our Quality Improvement Advisors and NELFT colleagues attended the Health Improvement European Alliance  (HIEA) Workshop, organised by the IHI (Insitute of Healthcare Improvement) in Belfast. Find out more about their reflections, and what they learnt. 

Mark Smith, the Adult Musculoskeletal Clinical Lead, has conducted several impactful projects in Havering and Barking & Dagenham, focusing on reducing waste and improving patient outcomes in Muscoskeletal (MSK) Physiotherapy and Orthopaedic services. 

On 13th November, the Quality Improvement Service celebrated the project work undertaken by our fabulous graduates who completed Cohort 17 of the QI Facilitator Programme. 

The Pharmacist led Heart Failure clinic was a project undertaken in Barking & Dagenham for 6 months, by Wajid Qureshi and team. Faced with increasing workload, workforce, and capacity pressures, the project aimed to reduce the time required to titrate patients’ medications to the maximum tolerated dose. The key innovation was the introduction of a Senior Pharmacist to conduct dose titration clinics on behalf of NELFT. 

The Quality Improvement (QI) team is thrilled to announce that Chrisse Francis and Clare Linger, our Senior Improvement Advisors, have successfully graduated from the Institute of Healthcare Improvement (IHI) Improvement Advisor (IA) programme . Read about their journey here.