NELFT Corporate Strategy

Our strategy

Building on our previous strategy ‘From Good to Best’, published in 2015, we have refreshed the NELFT corporate strategy with input from staff and stakeholders. Our refreshed strategy highlights the key challenges faced by the Trust and our approach to addressing these challenges over the coming years.

We still want to deliver on our role as thought leader, partner, innovator and integrator, as set out in our strategy. Our staff and our partners are key to enabling us to achieve this.

Our vision

NELFT will actively shape, develop and deliver, integrated, locality based care for the populations we serve.

Our purpose

To improve the health and wellbeing of the populations we serve.

Our Mission

To deliver the Best Care by the Best People.

Our ambitions

  • We will work in partnership with other health and social care bodies to support the delivery of our vision.

  • We will always deliver Best Care across all of NELFT, putting patients at the centre of care and delivering this as close to home as possible. 

  • We will utilise our skills and those of others to deliver care for local communities. We will aim to recruit and retain the Best People

  • We will use our Quality Improvement approach to deliver continuous improvements across our services and therefore better outcomes for our patients.

  • We will collaborate with our partners and share our experience and expertise to improve care across the health care systems we work in.

  • We will make best use of our resources and deliver good value for money to taxpayers.

Our objectives

  • Over the next five years we will ensure our CQC rating is ‘Good’ and move towards ‘Outstanding’ across the five CQC domains.
  • We want NELFT to be the NHS employer of choice and will achieve this by engaging with and developing our people.
  • We will make best use of our resources and grow our financial turnover, in line with our commercial framework.

Our strategic opportunities

STP’s and Integration

We will lead and support integrated working and care delivery across the three main STP footprints we work within (East London Health and Care Partnership, Mid and South Essex STP, Transforming Health and Social Care in Kent and Medway).

Best Care 

We will focus on integrating physical and mental health with a focus on patient centred outcomes. We will look to standardise care and reduce variation across our services so we are delivering the best care consistently to patients no matter which local community they are part of.

Best People 

We will focus on developing our leadership competency and capacity across the Trust ensuring we have staff with a range of skills and experience to deliver the Best Care.

Finance

We will maintain a strong governance rating and a sustainable turnover. We will use our commercial framework, business intelligence system and our estates rationalisation programme to enable delivery of our strategy.

Identity

We will ensure our staff and partners are able to identify with NELFT and tell our story. We will actively seek feedback from staff, patients and partners in order to understand what people think about the Trust and use that feedback to make improvements.

Strategy FAQs

Got questions? Find out more about our strategy by reading our strategy FAQs.

  • Over the next five years we will ensure our CQC rating is ‘Good’ and move towards ‘Outstanding’ across the five CQC domains.
  • We want NELFT to be the NHS employer of choice and will achieve this by engaging with and developing our people.
  • We will make best use of our resources and grow our financial turnover, in line with our commercial framework.