QI training

QI training                               Model For Improvement

As part of the NELFT Quality Improvement Programme (NQIP), we offer 4 levels of training (Leader training is in development). Our offer includes a 1-day foundation training with an overview of QI methodology (Foundation)

*Please be advised that all of our training, clinics, and other services are currently postponed indefinitely due to the current pressures resulting from the Covid-19 virus. Please email us at qi@nelft.nhs.uk if you have any questions, however please be aware it make take us time to respond.


Why do we always do it like that? There must be a better way!

NQIP Foundation 1 day Training - Open to NELFT staff and external NHS colleagues.

Find out how you can make a positive difference in healthcare on this 1-day Foundation Course. Address those niggles that can slow you down and get in the way of delivering the best care for your patients/clients.

Quality Improvement is a systematic approach that uses a specific methodology to ensure that projects undertaken are:

  • Safe
  • Effective
  • Person-centred
  • Timely
  • Efficient
  • Equitable

You will learn about the theory of quality improvement: planning projects, engaging and motivating others, measurement, PDSA cycles and sustaining your improvements, and apply these to a project within your work area. The teaching days will be interactive and will include both presentations from our faculty as well as group activities and discussion.

Upcoming training dates for NQIP Foundation 1 day training:

  • 26 June 2020
  • 10 July 2020 
  • 27 July 2020 
  • 26 August 2020
  • 11 September 2020
  • 28 September 2020
  • 30 October 2020 
  • 25 November 2020 

All training will be held at the CEME Centre, Marsh Way, Rainham, RM13 8GQ, Time 09.30 -16.30 hours

To register:

  • NELFT Staff - Book through STEPS
  • External candidates -  Book through Eventbrite

Please contact the QI team for more information qi@nelft.nhs.uk 



Unfortunately NQIP Facilitators Cohort 13 has had to be cancelled due to low participant numbers. It is vital to have a good number of participants to be able to learn from each other and discuss ideas and barriers, without this the learning is reduced and we really want attendees to get the most from the valuable time they dedicate to the course.

Please take a look at the training dates for our future cohorts. Cohort 14 starts 24 March 2020. Apologies again from the QI Team for this cancellation.

Applications for Cohort 14-16 are now open and will start in September 2019 - more information here:

There have been a few changes to the application process for the facilitators programme.

  1. Applications will now remain ‘open’ for each cohort until the cut off number has been reached. There will no longer be a closing date for applications.
  1. It is now mandatory that you have completed the 1 day QI Foundation Day before you apply for the 6 month Facilitator programme

NQIP Facilitators Training - open to internal and external applicants

This programme is delivered over 6 full days over a 6 month period. You will learn about:

  • The theory of quality improvement
  • Planning projects
  • Engaging and motivating others
  • Measurement
  • PDSA cycles
  • Sustainability

The teaching days will be interactive and will include both presentations from our faculty as well as group activities and discussion.

We ask for a commitment from you and your manager in terms of the time involved completing the course and working on your project. In return, you will have access to support and materials to help you complete your project. You will also be allocated a mentor for the duration of your course.

On completion of the course, you will become one of our growing number of QI Facilitators at NELFT; we would hope that you would continue to work with the NQIP team to help us work on more projects and engage more staff in QI.

Upon graduation, your posters and presentation will be used at our future events.

Have a look at our recent projects here.



This is an exciting opportunity to help shape the future of quality improvement within NELFT.

This 5-day course will be delivered over a 6 month period and will include 1 x full day and 4 x ½ day training sessions.  The course is open to all bands and all profession of staff within NELFT who are qualified NQIP facilitators.

The course includes three components:

  • Developing Coaching & Mentoring skills
  • Developing advanced QI skills
  • Experiential learning by mentoring one of the participants on the current NQIP Facilitators cohort

We ask for a commitment from you and your manager in terms of the time involved in completing the course. In return, you will have access to support and materials to help deepen your knowledge of quality improvement and the opportunity to develop your mentoring skills by mentoring a facilitator who is undertaking a quality improvement project as part of the current NQIP Facilitators cohort, under the supervision of an existing QI mentor from the NQIP team. Throughout the course, you will be supported fully by the QI team.

Upon completion of the course, you will become a QI mentor at NELFT. You will continue to mentor 2 facilitators per year in order to keep your knowledge and skills up to date. Our expectations are that you will be involved in other NQIP training programmes and to attend some of the monthly QI clinics to offer support and advice to staff undertaking a QI project. There is also a bi-monthly mentor forum for additional support.

We do ask that you attend ALL training sessions and keep a reflective journal of your personal development and learning from mentoring sessions along this journey.

For more information, see our flyer below. If you are interested in becoming a mentor, please contact QI@nelft.nhs.uk.



In development.



QIAC Quality Improvement Accelerator

NELFT have set an aim of 100% of patient records within NELFT to include the 5 principles of care planning.

Consent & Capacity, Social Situation, Collaborative, Risk Assessment, and Recovery-focused) by (an agreed date). To achieve this, we have set up a QI collaborative. To apply, please speak to your manager/QI team for more information (NELFT staff).

if you are from another organisation and are interested in our approach, please contact us at qi@nelft.nhs.uk for further information.

Learn more about our QIAC work at NELFT on page 83 of the NHS Improvement Valued care in mental health: improving for excellence report.



Bespoke Quality Improvement Training

Bespoke training can be arranged with the Quality Improvement team. Please contact us on qi@nelft.nhs.uk  and we will be in contact to discuss your requirements.

Bite Size


Join us for our next Quality Improvement Bitesize session

'Overwhelmed with data?  Simple tools to give it meaning'

Please come and find out more about how to make your service more efficient, by using data that you already have, or by gathering information about the right things.

Thursday 9 April, 1.00 – 3.00pm

QI Hub (room 208), First Floor, CEME centre

Please email qi@nelft.nhs.uk to book a place.