Contact us

If you ARE NOT receiving treatment from our service and would like to make a mental health referral, please follow this link: Kent and Medway SPA referral form

If you ARE currently receiving support from our services, please contact your local office on one of the numbers below for further treatment related information:

  • Medway - 0300 300 1989
  • Learning Disability Service  0300 300 1622
  • Maidstone - 0300 300 1990
  • Tonbridge - 0300 300 1992
  • Single Point of Access (SPA) - 0800 011 3474
  • Dartford - 0300 300 1986
  • Ashford - 0300 300 1982
  • Thanet - 0300 300 1983
  • Swale - 0300 300 1991
  • Canterbury - 0300 300 1984
  • South Kent - 0300 300 1988 -
  • All Age Eating Disorders Service - 0300 300 1980


If you’re receiving treatment for ADHD and you have an enquiry please contact your local clinic.


If you’re awaiting an Autism diagnostic assessment and need to contact our Autism Assessment Service please email:

If you are calling regarding Autism assessment waiting times, unfortunately our current waiting times are over 3 years.

If you require any support with your child/young person for emotional and mental health whilst you are waiting for an assessment, please visit our Neurodevelopmental and Learning Disabilities Service

If you would like to attend our Autism Drop in Clinic, please email: with your details.

For repeat prescription requests

If you require a repeat prescription for medication provided by NELFT Children and Young People’s Mental Health Service, please submit an email to your local clinic including the following details (email addresses are for PRESCRIPTIONS ONLY not general enquiries):

  • Childs Name
  • Date of Birth
  • Medication Type/Dosage

Canterbury, Herne Bay, Whitstable and Faversham;

Ramsgate, Margate, Broadstairs;

Dover, Folkestone, Deal, Lydd, Hythe;

Ashford, Tenterden

Note that we require 14 days to process prescription and cannot process prescriptions urgently.

Due to current medication shortages we are only able to administer 30 days medication at a time.

For Medway, Swale and West Kent please contact the Medical Practice or GP that is administering your prescriptions to make a request.