On 9th July 2025, the NELFT Quality Improvement (QI) team proudly celebrated the graduation of Cohort 19 from the QI Facilitator Programme - a milestone marking nine months of dedication, learning, and impactful change. 

This programme empowers staff to lead their own QI projects within their services, supported every step of the way by a dedicated Improvement Advisor. The result? A wave of innovative, data-driven projects that are already making a difference across NELFT. 

Graduates presented a diverse range of projects, each tackling real-world challenges and delivering measurable improvements - from embedding processes into structures and saving resources to enhancing patient care and staff experience.

A huge congratulations to all our Cohort 19 graduates! Your commitment, creativity, and passion for improvement are truly inspiring. You've not only completed a this programme but have also contributed to meaningful change across our Trust. We’re incredibly proud of everything you’ve achieved.

Explore the graduate projects in more detail below:  

• Aminul Islam - Unsafe Discharges.pdf [pdf] 760KB
• Clement Ossom - Increasing patient feedback.pdf [pdf] 339KB
• Khadine McGuigan - Improving family or carer involvement.pdf [pdf] 370KB
• Nicola Upton - Improving completion of care plans.pdf [pdf] 424KB
• Rachel Mahlobo and Helen Rider - Reducing waiting time.pdf [pdf] 1MB
• Susie Barden - Increasing LD checks.pdf [pdf] 589KB

Want to lead your own QI Project? 

If you’re inspired to make a difference in your service, why not join the next cohort of the QI Facilitator Programme in September? Find out more here: https://www.nelft.nhs.uk/qis-facilitator-training  

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