Environmental controls service

The North Thames Regional Environmental Controls Service (NTRECES) provides assessment provision and follow up support to patients with physical disabilities who have difficulty operating appliances in their homes including the telephone, TV, lights and access to computer technology. They do this by providing specialist means of access and electronic assistive devices.

Each person has an individual assessment and the equipment supplied depends on each persons individual needs.

Patient information

Contact our service in Barking and Dagenham, Havering, Redbridge, Waltham Forest, Brentwood and Thurrock

Regional Environmental Control Service
North East London Community Services
North East London Foundation Trust

Please note new address:

Mayflower Community Hospital
Blunts Wall Road
CM12 9SA

Tel: 0300 555 1049 ( internal extension number 56963)

Please note the old number 01708 384908 has now been disconnected please do not ring this number.

Opening times: Monday to Friday, 8.30am- 4.30pm


Residents of Barking and Dagenham, Havering, Redbridge, Waltham Forest, Basildon and Brentwood, Thurrock and other inner London areas and Essex areas are served by the service.

Referral forms can be downloaded from the North Thames Regional Environmental Control Equipment Service (RECES): https://thh.nhs.uk/environmental-control-service-for-north-thames-reces