Thurrock First

Thurrock First is the first point of telephone contact for adults living in Thurrock who want to talk to someone about:

  • adult social care
  • mental health
  • health problems that have been diagnosed and for which ongoing care is needed
  • where to get help with other health problems
  • care that's available in the community

This service is for anyone who is:

  • 18 years old or over
  • living in Thurrock

Patient information

Contact our service in Thurrock

The Thurrock First contact number is 01375 511000

You can use our online form if you would like to ask us to call you – we will get back to you within 24 hours.

Opening hours

You can get advice and support from 7am to 7pm, 365 days a year.

Our main opening hours are from 9am to 5pm, Monday to Friday.

We offer a limited service from 7am to 9am and 5pm to 7pm, Monday to Friday, and from 7am to 7pm on weekends and bank holidays.

Where to get urgent help

Call 999 if you have an immediate life-threatening emergency.

Call 111 if you urgently need medical help but it’s not a life-threatening situation.

For more information visit https://mycare.thurrock.gov.uk/getting-in-touch-or-getting-involved/thurrock-first.aspx