Rapid response service- Waltham Forest adult community health service

The Rapid Response service, part of the Waltham Forest adult community health service, provides assessment, treatment and support to patients who are experiencing a crisis and who might otherwise be admitted to hospital. The team provides an urgent assessment service for worsening health problems, minor injuries and minor illnesses and works closely with GPs, social and community services including care homes, to ensure patients are supported in a home environment wherever possible.

The team offers a range of enhanced diagnostic and treatment options to support other health and care providers in managing patients at home during a crisis. These include full assessment within 2 hours of referral, support visits, Intravenous (IV) antibiotics, ECG, unscheduled and urgent venepuncture, administration of sub-cut fluids for hydration support following an individual assessment and in conjunction with patient's GP advice.

Patient information

Contact our service in Waltham Forest

Rapid response team
Woodbury Unit, 1st Floor
James Lane
E11 1NR

Tel: 0300 300 1710
Opening times: Rapid Response Service operates 24 hours a day, 7 days a week, 365 days a year


Referrals will be accepted via an email or a call from patient, carers, family members, neighbours, patient’s GP, Social Services, Community Matrons, NHS 111, NHS Trusts, London Ambulance Service (LAS) or other health care professionals.

For referrals to our adult community health services, click on the form to the right of this page.