Library regulations, standards and privacy policies

Membership of the library is available to all members of staff employed by and seconded to NELFT and external organisations who subscribe to Aubrey Keep Library’s services (currently the public health teams in Barking & Dagenham, Havering, Redbridge and Waltham Forest as well as Southend, Thurrock, and Suffolk County Council).

To join Aubrey Keep Library, please download the library registration form, fill it out, and send to

Please find the library’s user charter, regulations, and standards of service to the right of this page. By joining the library, you agree to abide by the user charter and regulations. The standards of service outline our response times for different service requests.

Please find the Library’s privacy policy on the right of this page. Access to most of our electronic resources is via OpenAthens, read the OpenAthens privacy policy. The Library uses KnowledgeShare to manage evidence search requests and provide current awareness services, read the KnowledgeShare privacy policy. The Library’s monthly newsletter is distributed via MailChimp, read the  Mailchimp privacy policy

We monitor our compliance with advertised standards of service as required by the NHS Library Quality Assurance Framework (LQAF)