Community treatment team

The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: a suspected infection, falls without injuries, or an exacerbation of a long term condition such as COPD.

The service consists of doctors, nurses, health care assistants, occupational therapists, social workers and physiotherapists who work with primary care, community services and healthcare partners at Queen's and King George's Hospitals so that people can receive medical, nursing and therapy interventions in their own homes wherever possible, without need for hospital admission, with visits being carried out by nurses, therapists and health care assistants. The team's social workers and therapists are  based within the accident and emergency (A&E) department at Queen's Hospital where they carry out social and functional assessments and can facilitate appropriate support and follow up in a home environment.

Community treatment team patient information

Contact our service

The service is provided to residents of Barking and Dagenham, Havering and Redbridge

Correspondence address:
Block 8
Goodmayes Hospital
Barley Lane

Tel: 0300 300 1660 – Community Treatment Team
Tel: 0300 300 1661 – Community Treatment Team Therapy 

Hours of operation: Daily, 8am - 10pm
The team aims to respond to referrals (face to face and/or by phone) within two hours.


Referrals can be made by anyone - self referral can be made by patients or through their carers direct to the service. Referrals can also be made via GPs and healthcare professionals direct to the service. All calls will be triaged by a nurse or therapist before acceptance to assess if they are suitable for the service and ensure appropriate care is provided. Please note, carers/family should be present with the patient at the time of making the referral if patient cannot make the referral themselves as the nurse/therapist will have questions that require answering in the patient’s presence.