NELFT wheelchair and special seating service

The wheelchair service provides a range of wheelchairs to individuals requiring a long term wheelchair for their mobility needs. The service prescribe wheelchairs to assist a person’s mobility when walking is difficult, impossible or detrimental to their health.

Our team consists of occupational therapists, physiotherapists, technical instructors and rehabilitation engineering staff, supported by administrators. The wheelchair service works within agreed criteria.

Wheelchairs are available to people of all ages with long term mobility needs, who require a wheelchair for both indoor and outdoor use.

Following assessment, equipment may be provided including:

  • manual wheelchairs
  • specialist children’s buggies
  • powered wheelchairs for indoor and indoor/outdoor independent use
  • wheelchair accessories
  • wheelchair cushions
  • supportive seating systems for wheelchairs

Our wheelchair service is available to patients registered with GP’s in the Brentwood area only.  DGT will remain as the Approved Repairer for only those residing within this locality. 

The provision of powered wheelchairs would not be considered for patients who are able to walk or self-propel a manual wheelchair indoors. The provision of powered wheelchairs is for outdoor use only, and the provision of electric scooters is also outside the remit of the wheelchair service.

The service conducts an assessment of mobility needs and prescribes the most suitable long-term wheelchair. Pressure cushions and postural support will also be provided to those who are wheelchair dependant.

Where necessary, our wheelchair service also offers care and maintenance for NHS prescribed wheelchairs. Where a specialist seat that requires individual moulding the service is able to assess, manufacture and provide.

Personal Wheelchair Budgets now available

As part of national NHS plans for the wider expansion of personal health budgets, NHS Thurrock / Mid Essex and Basildon and Brentwood CCGs have developed a local personal wheelchair budget (PWB) agreement to replace the current wheelchair voucher system. The personal wheelchair budget is a resource available to increase people’s choice and control of wheelchair provision, either within NHS commissioned services or outside of NHS commissioned services. Patients will be able to use this when their wheelchair is due to be changed, either every 5 years or less if their medical need has changed. People’s medical needs are assessed first, then discussions about lifestyle and use of the wheelchair are then recorded to ensure the wheelchair meets not only clinical need but lifestyle is also taken into consideration.

The process for referral to the Wheelchair Services remains the same, as does the eligibility criteria for referral.

Basildon and Brentwood, Thurrock and Mid Essex Clinical Commissioning Groups have worked together with wheelchair providers, NELFT and Provide and patient groups, to agree a new patient leaflet that explains the PWBs. You can download the leaflet in either colour or black and white format for ease of printing.

Patient information

Contact our service

NELFT wheelchair and special seating service
Mayflower Community Hospital
Blunts Wall Road
CM12 9SA

Tel: 0300 300 1844

Opening times: Monday to Friday, 8.30am-4.30pm

DGT will remain as the Approved Repairer for only those residing within Brentwood only

wheelchair services

Unit 7 Buckingham Court
Dairy Road
Essex CM2 6XW
Tel: 01245 468834


Please email: Referrals are accepted from healthcare professionals using a standardised referral form.