For clinicians

Continence Advisory Service

Havering and Barking & Dagenham

Information for Health Professionals
Service Lead: Christopher Lewis, Integrated Community Services Manager
Continence Lead Nurse: Theresa Chappel
Telephone No: 0300 300 1686
Email: HaveringContinenceService@nelft.nhs.uk

Referrals

GP Referrals (EMIS Practices)

If you are a GP using EMIS, please submit all new routine referrals to this service via Elemental. This is now the standard referral route into NELFT for EMIS practices and replaces the previous email-based process.

Urgent referrals: If you need to make an urgent referral, please continue to use the existing urgent referral pathways and contact the service directly where required. Elemental should not be used for urgent referrals.

This change applies to GP practices using EMIS. Alternative referral routes remain available for practices using other clinical systems.


Referrals are accepted from other Health Care Professionals via the Havering Single Point of Access (SPA).

Criteria

  • Clients must be registered with a Havering or Barking & Dagenham GP
  • Clients over the age of 18 with complex continence needs requiring specialist nursing advice and intervention
  • Residential Home clients

Exclusions

  • Not registered with a Havering or Barking & Dagenham GP
  • Clients requiring only continence pad provision (excluding residential home clients)

Contact details
Telephone No:                0300 300 1686
Email: HaveringContinenceService@nelft.nhs.uk
Address:

Continence Advisory Service
South Hornchurch Health Centre
106 Southend Road
Rainham  
RM13 7XR
Opening times:

Monday-Friday 8.30am-4.30pm (excluding Bank Holidays)