Havering psychological services

Havering Psychological Services (HPS) provide psychological assessments and evidence-based therapy for individuals aged 18 and over, who are experiencing severe and enduring psychological symptoms. 

Referrals to HPS can only be made via Talking Therapies (otherwise known as Improving Access to Psychological Therapies (IAPT) or from other secondary care mental health services. Referrals are directed to one of the three pathways (Mood, Anxiety and Personality (MAP); Psychosis or Psychotherapy) within HPS, according to individuals’ needs. Treatment models and length of treatment is led by the relevant National Institute of Clinical Excellence (NICE) guidelines for service users in secondary care.

Referral forms for clinicians can be accessed on the right of this page.


Mood, Anxiety and Personality (MAP) Pathway

The MAP Team offer specialist psychological assessments which are designed to identify the most suitable therapy treatment plan for individuals. Therapy is provided for individuals who are experiencing difficulties such as complex anxiety, complex trauma, personality disorder traits, and treatment resistant depression.

Therapy treatment plans are offered on an individual or group basis, and include cognitive-behavioural therapy; compassion-focused therapy; emotional regulation therapy and trauma focused therapies

Psychosis Pathway

The Havering Psychosis Service offers specialist psychological assessment and treatment for individuals with a diagnosis of Psychosis. The specialist assessment is designed to identify the most suitable therapy treatment plan. All treatment models and length of treatment are led by the relevant NICE guidance for service users in secondary care. Therapy treatment plans are offered utilising Cognitive Behavioural Therapy for Psychosis (CBTp) both individually and in therapeutic groups. We also offer Family Intervention in Psychosis for individuals and their families and carers.

Referrals to the Havering Psychosis Service are accepted via the Havering Access and Assessment and Brief Intervention Team (HAABIT) or the Community Recovery Service (CRS) and via the Acute and Rehabilitation Directorate (ARD) and the Talking Therapies Service (previously known as Improving Access to Psychological Therapies (IAPT) service.


The psychotherapy service offers in-depth psychotherapy assessments which form the basis of making clinical judgements about treatment options. Therapy is provided for a range of issues, such as complex trauma, complex emotional needs, persistent physical symptoms and for people who may have a history of previous contacts with services.

The service offers both individual psychodynamic psychotherapy and group psychotherapy, as well as other evidenced based treatment such as Dynamic Interpersonal Therapy (DIT) and Mentalisation Based Therapy (MBT).

HPS MAP Service eligibility & exclusion criteria

HPS MAP Service eligibility criteria

The service accepts referrals in line with eligibility criteria for secondary care mental health services. As such the service accepts referrals that fall broadly within two groups of clients. Firstly, those presenting as requiring specialist ‘standalone’ psychological assessment and interventions. Secondly those who have severe and complex needs necessitating psychological assessment and, if indicated, intervention delivered as part of a broader multi-disciplinary package of care.

The service will work with:

  • Service users with a primary diagnosis of depression, anxiety disorder, personality disorder (see ASPD policy), and bipolar disorder.
  • Services users presenting with the above and who may also have a diagnosis of mild learning disability or mild cognitive impairment.
  • Service users with other secondary mental health diagnoses. (see ASPD policy).

The service will strive to be accessible to service users who have a learning disability (or mild cognitive impairment).  This will be achieved by:

  • Ensuring that information about the service is available in easy read formats.
  • Ensuring electronic records identify or flag clients with learning disabilities, and identify their carers.
  • Co-ordinating professionals meetings involving learning disability or neuropsychology clinical specialists for advice and consultancy, as required.
  • Accessing specialist assessments from learning disability or neuropsychology clinical specialists to assist with care planning as required
  • Making necessary adaptations to the model of service delivery to ensure that people with a learning disability or mild cognitive impairment are not discriminated against.
  • Ensuring carers are included and supported in care planning, including providing information about relevant legislation and carer’s rights as appropriate.

Exclusion criteria:

  • Therapy interfering levels of substance misuse.
  • Cognitive impairment such that the client cannot make use of therapies offered, even with reasonable adaptations.
  • Where the service user’s main presenting problem is better met by another NELFT service.
  • Where the required focus of therapy falls outside the remit of the service (for example where there is a service gap   offending behaviour which requires specialist forensic input; working directly with ASD; clinical health presentations in some boroughs)
  • Where the service user is currently receiving a therapy intervention from another service.
  • Where the service user is undergoing, or about to undergo any court proceedings.
  • Where there are homelessness or housing issues.

Patient information

Contact details of our service:

Havering Psychological Services

Petersfield Centre
Petersfield Avenue
Harold Hill

Tel: 0300 555 1082
Opening times: 9am - 5pm, Monday to Friday


Email: haveringpsychologyenquiries@nelft.nhs.uk