Mental Health Direct

If you currently receive a service from a team at NELFT, such as a local community mental health team or a psychiatrist, then make contact with them as soon as you can. It may be helpful to refer to your care plan, which should have details of who to contact in an emergency.

If it is out of office hours or you don’t know who to contact, you should call NELFT Mental Health Direct.

If you live in Barking and Dagenham, Havering, Redbridge, Waltham Forest, Essex, Kent & Medway, you can call for mental health help and advice anytime of the day or night.

Mental Health Direct: 0800 995 1000

We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need.

This is a freephone number and callers will not be charged.

Mental Health Direct crisis numbers

Patient information

Contact our service in Barking and Dagenham, Havering, Redbridge and Waltham Forest

NELFT Mental Health Direct
Tel: 0800 995 1000
(Open to callers based in 4 London boroughs for 24 hours a day, 365 days a year.). 


Calls can be from clients, carers, allied professionals, GPs, etc. Please refer to the For clinicians page for more information.