Service lead: Jocelyn Li - continence lead
Tel: 0300 300 1593
Email: Jocelyn.Li@nelft.nhs.uk

Referrals

GP Referrals (EMIS Practices)

If you are a GP using EMIS, please submit all new routine referrals to this service via Elemental. This is now the standard referral route into NELFT for EMIS practices and replaces the previous email-based process.

Urgent referrals: If you need to make an urgent referral, please continue to use the existing urgent referral pathways and contact the service directly where required. Elemental should not be used for urgent referrals.

This change applies to GP practices using EMIS. Alternative referral routes remain available for practices using other clinical systems.

Other referrals are accepted on the ‘continence referral form’ (see attached) e-mailed to:
nem-tr.continenceserviceredbridge@nhs.net

Criteria: Patients over the age of 18 with continence needs requiring specialist nursing advice and intervention; patients who are registered with a Redbridge GP.
Exclusions: Patients currently on a District Nursing or Community Matron caseload requiring basic continence assessment