Referral contact information:

First Contact
Lynton House 5th Floor (rear)
255-259 High Road
Ilford
IG1 1NY

Tel: 0208 708 2318
Email: nem-tr.nelftredfct@nhs.net
Opening times: Monday to Friday, 9am-5pm

Out of hours: The out of hours service can be contacted Monday to Friday, 5pm-8am and 24 hours on weekends and bank holidays with the following contact details:

Tel: 0208 708 5897/5999
Email: lifeline@redbridge.gov.uk

 

Lead person for queries regarding service:

Zakir Umar

Integrated Health and Adult Social Care Team Manager

Tel: 02087087331

Email: Zakir.Umar@redbridge.gov.uk 

 

Referrals

GP Referrals (EMIS Practices)

If you are a GP using EMIS, please submit all new routine referrals to this service via Elemental. This is now the standard referral route into NELFT for EMIS practices and replaces the previous email-based process.

Urgent referrals: If you need to make an urgent referral, please continue to use the existing urgent referral pathways and contact the service directly where required. Elemental should not be used for urgent referrals.

This change applies to GP practices using EMIS. Alternative referral routes remain available for practices using other clinical systems.

Referrals will be accepted from professionals in secondary, health and social care. 

Criteria: People aged 16 and over, registered with a GP in Redbridge. People who have a specific nursing need that requires the expertise of a nurse. Referrals will only be accepted if the patient is housebound, for example if they are only able to leave home by ambulance or there is a nursing need that makes a home visit more appropriate such as palliative care.