Falls prevention service- Waltham Forest adult community health service

The Falls prevention service, now part of the Waltham Forest adult community health service, provides specialised assessment and treatment for people in the community who have had falls, have a fear of falling or poor balance / mobility or who are considered to be at risk of falls. We provide an accessible service that helps to reduce the risk of falls, trips and slips within the community. Although not all falls can be prevented, advice and information can be provided to minimise the risk. The Falls Prevention Service is part of NELFT and works closely with GPs, other health and social care professionals, plus the voluntary sector.

What do we do?

We assess and then create a set of goals to monitor strength, balance and fear of falling.  This may also include taking part in a pre-arranged 12-week course, which includes exercise and education in falls-related topics. These courses will be held in a community setting.
 

Patient information

Contact information:

Jane Atkinson Health & Wellbeing Centre
714 Forest Road
Walthamstow
London, E17 3HP

Tel: 0300 300 1558
Email: Wffallsteam@nelft.nhs.uk

The service is available Monday to Friday from 9:00am to 5:00pm (excluding Bank Holidays)

Referrals:

GP Referrals (EMIS Practices)

If you are a GP using EMIS, please submit all new routine referrals to this service via Elemental. This is now the standard referral route into NELFT for EMIS practices and replaces the previous email-based process.

Urgent referrals: If you need to make an urgent referral, please continue to use the existing urgent referral pathways and contact the service directly where required. Elemental should not be used for urgent referrals.

This change applies to GP practices using EMIS. Alternative referral routes remain available for practices using other clinical systems.

Someone does not have to have had a recent fall to be referred to the Falls Prevention Service. Anyone registered with a GP in Waltham Forest and aged 65 years or over may be referred if they are thought to be at risk of falling. Patients/service users can easily refer themselves by phoning the number given below.