Lead person for queries: Nicola Walpole - Head of Integrated Community Services
Tel: 0300 300 1710
Email: nicola.walpole@nelft.nhs.uk
Referrals
Referrals will be accepted through GPs and health professionals.
GP Referrals (EMIS Practices)
If you are a GP using EMIS, please submit all new routine referrals to this service via Elemental. This is now the standard referral route into NELFT for EMIS practices and replaces the previous email-based process.
External Referrals
If you are referring a patient to this service from outside NELFT, including GPs using SystmOne, please submit all new referrals using our online external referral form: https://apps.nelft.nhs.uk/externalreferral
If you experience any issues accessing the form, please contact:
nem-tr.externalreferralsupport@nhs.net
Urgent referrals: If you need to make an urgent referral, please continue to use the existing urgent referral pathways and contact the service directly where required. Elemental should not be used for urgent referrals.
This change applies to GP practices using EMIS. Alternative referral routes remain available for practices using other clinical systems.
(Note: If a health or social services professional requires further information regarding a referral please contact the lead matron on 0844 209 09 09)
Criteria: Patients over the age of 18. Registered with a GP in Waltham Forest. Patients who have a long term condition and require case management.