Information for parents

Who are we?

We are the Emotional Wellbeing Team at your child’s school. Emotional Wellbeing Teams are a government initiative also known nationally as Mental Health Support Teams. We’re specially trained to help children at school with their emotional wellbeing and mental health. From time to time, children and young people need additional support with their emotional wellbeing and mental health, so we’re here to help. Getting the right support early can prevent problems getting bigger, so that your child can enjoy school, home, time with family & friends, and other activities. cat

Who can we help?

We provide support to all children in the school, and work together with everyone in the school community to promote a ‘whole school approach’ to emotional wellbeing and mental health. We also work with children and their parents/carers in group or 1:1 sessions to support with specific problems.

How we can help

We have several ways to support your child, including:

  • Whole school activities and workshops to promote emotional wellbeing and increase understanding of how to take care of our mental health.
  • Group and 1:1 sessions to support parents/carers including:
  • Supporting your children with worries and fears
  • Understanding your child's behaviour

How to get support

We here and ready to help, so please speak to the school’s Emotional Wellbeing Practitioner or a member of staff at school.

You can also contact us by emailing: Please note that our emails are not staffed with practitioners and are only responded to in office hours.  For any concerns that require advice or urgent attention please contact our colleagues in the Single Point of Access on 0800 011 3474 or call NHS 111. If it is an emergency, immediate danger to life/safety dial 999 or visit Accident and Emergency (A&E).

You can find more details of other ways find wellbeing and mental help support in your area.

How else can I get help?

There are a number of ways to find wellbeing and mental health support:

MindEd for Families was created by experts and parents together to provide safe and reliable advice about young people’s mental health.

Young Minds offers services to parents and carers who are concerned about their child’s mental health through telephone, email and webchat

Kent Resilience Hub supporting 10-16 year olds to cope better with the pressures of everyday life.

Need help now?

Our teams work from 9am to 5pm Monday to Friday. 

If you need to speak to somebody urgently about your child's mental health, please contact:

NHS Single Point of Access Owl
Tel: 0800 011 3474

Tel: 0800 1111 or
Txt: ‘shout’ to 85258

Tel: 116123

leaves header