Information for patients with a NELFT appointment | News and events

Information for patients with a NELFT appointment | News and events

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NELFT NHS Foundation Trust provides a range of  community health and mental health services across the north east London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, Essex and Kent and Medway and Barnet

Read the latest NELFT news, including information on our services, new trust staff, research and development of our services.

Information for patients with a NELFT appointment

If you are feeling well and healthy, with no symptoms of coronavirus you should attend your appointment as normal. The symptoms start with a fever (high temperature) followed by a dry cough that can lead to breathing difficulties. Please note your service will be considering different ways to manage your appointment including video conferencing and will let you know the details you need.

If you are displaying any symptoms of coronavirus - a new continuous cough or high temperature of 37.8 degrees centigrade or above and/or a loss of, or change in, your normal sense of smell or taste (anosmia) - you should self-isolate for a period of 7 days. Please do not go to a GP surgery, pharmacy, community clinic or hospital. You should not attend your appointment with us, but please do get in touch with your service to let us know you will not be attending.

If you have been swabbed for coronavirus and you are awaiting your results, please do not attend your appointment. Please phone your service to inform us that you will not be attending.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with liquid soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Read about video consultations here.