News and events

News and events

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NELFT NHS Foundation Trust provides a range of community health and mental health services across the north east London Boroughs of Barking & Dagenham, Havering, Redbridge, Waltham Forest, Essex and Kent and Medway.

Read the latest NELFT news, including information on our services, new trust staff, research and development of our services.

NEL Mental Health Summit 2023 – Join In-Person or Online Event!

Yellow background, NEL Mental Health Summit, NHS Logo, NELFT Logos, two megaphones on left and right bottom

North East London NHS Foundation Trust & East London NHS Foundation Trust, led by the North East London Lived Experience Leaders Group, come together to look at how to improve the experience of people using mental health services for the first time.

Lively discussion, good vibes, arts and a free lunch are promised at this year's North East London Mental Health Summit.


Two options are on offer:

Friday 24 November 2023 (In-person event)


City Gates Conference Centre,

25-29 Clements Road,


IG1 1BH     See Directions and Travel Options

This will be a face-to-face event enabling attendees to listen to speakers and discuss what needs to be different.

Click here to book a place at the In-person event >>


Monday 27 November 2023 (Online event)


This will be an online event on Zoom for people who would prefer to take part in the discussion in this way.

Click here to register for the NEL Mental Health online event >>


The Aim of the Conference:

The aim of the conference will be to celebrate the progress made for services since last year’s summit, communicate service users’ priorities over the next two years, and build lasting relationships with internal and external decision makers.

The overall themes will encompass:

  • Improving access to mental health services: Considering ways services can be kind and compassionate when individuals first contact services
  • Equitable access: Establishing what needs to be done to ensure access is equal and fair for all of those seeking support.
  • Support and communication: Looking at ways to help service users who are transitioning from children’s to adult’s services, or from services to the community.

While we are hoping for as many people from across NEL to attend as possible, the conference is geared towards hearing from service users directly about their lived experiences, and what they feel should be done across our trusts to enhance care. This will then provide opportunities for healthcare leaders to think about how to drive changes forward.


Creating a safe and comfortable space for attendees:

This event has been created with the needs of people with mental health difficulties in mind. There will be a quiet room available for anyone who needs some space or wishes to be in a less stimulating setting. The organisers will be on hand if you need to talk or if you find the environment difficult and need some support. We want attendees to feel comfortable to be able to contribute to the event.


The NEL Mental Health, Learning Disability and Autism Collaborative:

The NEL Mental Health, Learning Disability and Autism Collaborative is run by service users from across East London NHS Foundation Trust and the North East London NHS Foundation Trust. They are jointly holding a mental health summit for those across the NEL catchment area aiming to improve access to mental health services.


Want more information:

If you would like to find out more about the upcoming NEL Mental Health Summit, or would like support to register your attendance, contact ELFT’s People Participation Lead, Robert Hunter: or call 07901 615978.


Mental Health Summit 2023  Agenda:

Agenda: 24th November 2023 — NEL Mental Health Summit


Agenda Item

09:30 – 10:00

Registration & Welcome!


Introduction to the day ahead


Fishbowl panel – what is this summit about & what’s been done since the last one?

Presentation on the Mental Health Priority workshops




11:20 -

Imaginative exercise – what does it mean to you to improve peoples’ experience of accessing and using mental health services? A look into the future.


Break Out Room discussion


In your future visions...

·       What does an ideal first contact with services feel like?

·       What is happening to ensure equal and fair access for all?

·       How are you supported during key points of change in your life?




Welcome back!


Break Out Room discussion


Let’s do it!

·       What could we do differently to improve first contact?

·       What could we do to ensure equal and fair access for all?

·       What could be done to help support people during key points of change in their lives?


Comments and Reflections


Check out


End of Summit and leaving instructions


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