Patient experience team logo, which has titles 'chaplaincy' 'voluntary services' 'involvement team' 'practice experience' and 'PALS and complaints'. Header image has NELFT branding.

At NELFT, we are always looking to improve our services for patients and visitors, and welcome compliments, comments, concerns and complaints. We welcome patient and carers input and encourage everyone to take an active role in how we deliver our services within the community.  NELFT delivers services in the following areas:

  • Barking & Dagenham
  • Havering
  • Redbridge
  • Waltham Forest
  • Essex
  • Kent & Medway

The Patient Experience Team manage the following services.