Memory services

COVID-19: Urgent Message Update - 17 September 2020

The Older Adult Mental Health Team and Memory Service have now relocated back to Broad Street Centre from the Mental Health Hub that had been set up in Barking Community Hospital during the COVID-19 emergency.

We are now accepting all referrals for the Memory Service and we are able to offer face to face assessments in Broad Street Centre where necessary.  Alternatively there is a choice for individuals to have a telephone or video assessment instead however this may not be suitable or appropriate for some people and we will discuss this and arrange according to personal preference and practicality.

When attending Broad Street Centre, individuals will be asked to contact their clinician by phone on arrival and the clinician will come to collect you from the car park area. You will be provided with the contact number of the clinician prior to your appointment and you will be required to wear a face mask unless you are unable to for health reasons.

Please do not come to Broad Street Centre if you are suffering from any symptoms of COVID-19 such as a new continuous cough, a high temperature or loss of sense of taste and smell. 

We apologise for the inconvenience and distress that you may have experienced over previous months. If you would like any more information. please do contact us on 0300 555 1016 between 9am and 5pm Monday to Friday. 

If you require urgent support out of hours i.e. weekends or night times, please call Mental Health Direct on 0300 555 1000.




Patient information

Contact our service in Barking

Broad Street Health Centre
Morland Road
RM10 9HU

Tel: 0300 555 1016 ext 65237
       0300 555 1017
Fax: 0844 493 0206
Opening times: Monday to Friday, 9am - 5pm


Referrals are made by fax, telephone call or letter direct to the older adults access team. All new referrals need to be made via the GP to exclude/treat physical causes for presenting problems. Please refer to the For clinicians page for more information.