Memory services

Covid-19 Urgent Message

The Older Adult Mental Health Team will be relocated to Barking Community Hospital from Friday 27 March 2020 until further notice. This is because a Mental Health Hub has been set up during the current Covid-19 emergency. 

We will be unable to accept new referrals for the Memory Service during this time as only urgent referrals will be accepted.

We apologise for the inconvenience and distress this may cause you and, if you feel you do need urgent support, please do contact us on 0300 555 1016 between 09:00 to 17:00 Monday to Friday or at weekends and night times call Mental Health Direct on 0300 555 1000.


The memory service offers assessment, diagnosis, treatment and psychotherapeutic interventions to people aged 18 and over who present with progressive memory decline and difficulties with everyday activities. Memory clinics form part of the memory service and they provide assessments, follow-up appointments and reviews of on-going care. They will also offer community outreach visits for those that are not able to come to the clinic.

The Barking and Dagenham memory service also provides support to local residential and nursing homes through visits where information and special training sessions are delivered. These training sessions for dementia care staff help to improve the quality of care provided to residents.

The memory service is provided by community mental health nurses, psychologists, occupational therapists, psychiatrists, Admiral Nurses and Support Time and Recovery (STaR) workers. The memory service also works with other key partner agencies within the borough and engages the public through outreach work aimed at improving the understanding of memory loss and its causes. The service also participates in research activities that evaluate new treatments and interventions.

Patient information

Contact our service in Barking

Broad Street Health Centre
Morland Road
RM10 9HU

Tel: 0300 555 1016 ext 65237
       0300 555 1017
Fax: 0844 493 0206
Opening times: Monday to Friday, 9am - 5pm


Referrals are made by fax, telephone call or letter direct to the older adults access team. All new referrals need to be made via the GP to exclude/treat physical causes for presenting problems. Please refer to the For clinicians page for more information.