Older adults mental health team

Covid-19 Urgent Message

The Older Adult Mental Health Team will be relocated to Barking Community Hospital from Friday 27 March 2020 until further notice. This is because a Mental Health Hub has been set up during the current Covid-19 emergency. 

We will be unable to accept new referrals for the Memory Service during this time as only urgent referrals will be accepted.

We apologise for the inconvenience and distress this may cause you and, if you feel you do need urgent support, please do contact us on 0300 555 1016 between 09:00 to 17:00 Monday to Friday or at weekends and night times call Mental Health Direct on 0300 555 1000.


The Older Adult Mental Health Team is a team of health and social care staff with special skills using a person-centred approach in working with people aged over 65 with severe and long term mental health problems such as depression, anxiety, bi-polar and schizophrenia as well as dementia. We also support people over 18 who have complex cognitive disorders.

Our service provides:

  • assessment and diagnosis
  • psychological intervention
  • medication management
  • risk management including support where safeguarding concerns are raised
  • care management
  • carers' assessments
  • support and education for primary care teams, integrated health and social care teams and other statutory, voluntary and private organisations providing care to older adults with mental health needs

A range of therapeutic groups (as well as one to one sessions)  are run on a regular basis within the service to support both clients and their carers.

The service comprises of psychiatrists, psychologists, community mental health nurses, occupational therapists, support workers, social workers, Admiral Nurses and administrative staff. The Admiral Nurse provides assessment for carers of clients who have a diagnosis of dementia who would benefit from specialist support to enable them to find ways of managing the behavioural symptoms of dementia  and will signpost on to appropriate teams/agencies when extra support is required.

Patient information

Contact our service in Barking and Dagenham

Broad Street Health Centre
Morland Road
RM10 9HU

Tel: 0300 555 1016  ext 65237
Fax: 0844 493 0206
Email: nem-tr.BDOAAT@nhs.net

Opening times: 9am - 5pm, Monday to Friday


Referrals are made via fax, telephone call or letter direct to older adults access and assessment team. Please refer to the For clinicians page for more information.

Please note: From 1st February 2019 all referrals will be sent direct to a Single Point of Access at bdaa.team@nhs.net.  The current referral form on both these areas relates to referrals coming direct to our service which will cease at the end of January 2019.