Older adults mental health team

COVID-19: Urgent Message Update - 17 September 2020

The Older Adult Mental Health Team and Memory Service have now relocated back to Broad Street Centre from the Mental Health Hub that had been set up in Barking Community Hospital during the COVID-19 emergency.

We are now accepting all referrals for the Memory Service and we are able to offer face to face assessments in Broad Street Centre where necessary.  Alternatively there is a choice for individuals to have a telephone or video assessment instead however this may not be suitable or appropriate for some people and we will discuss this and arrange according to personal preference and practicality.

When attending Broad Street Centre, individuals will be asked to contact their clinician by phone on arrival and the clinician will come to collect you from the car park area. You will be provided with the contact number of the clinician prior to your appointment and you will be required to wear a face mask unless you are unable to for health reasons.

Please do not come to Broad Street Centre if you are suffering from any symptoms of COVID-19 such as a new continuous cough, a high temperature or loss of sense of taste and smell. 

We apologise for the inconvenience and distress that you may have experienced over previous months. If you would like any more information. please do contact us on 0300 555 1016 between 9am and 5pm Monday to Friday. 

If you require urgent support out of hours i.e. weekends or night times, please call Mental Health Direct on 0300 555 1000.

The Older Adult Mental Health Team is a team of health and social care staff with special skills using a person-centred approach in working with people aged over 65 with severe and long term mental health problems such as depression, anxiety, bi-polar and schizophrenia as well as dementia. We also support people over 18 who have complex cognitive disorders.

Our service provides:

  • assessment and diagnosis
  • psychological intervention
  • medication management
  • risk management including support where safeguarding concerns are raised
  • care management
  • carers' assessments
  • support and education for primary care teams, integrated health and social care teams and other statutory, voluntary and private organisations providing care to older adults with mental health needs

A range of therapeutic groups (as well as one to one sessions)  are run on a regular basis within the service to support both clients and their carers.

The service comprises of psychiatrists, psychologists, community mental health nurses, occupational therapists, support workers, social workers, Admiral Nurses and administrative staff. The Admiral Nurse provides assessment for carers of clients who have a diagnosis of dementia who would benefit from specialist support to enable them to find ways of managing the behavioural symptoms of dementia  and will signpost on to appropriate teams/agencies when extra support is required.

Patient information

Contact our service in Barking and Dagenham

Broad Street Health Centre
Morland Road
RM10 9HU

Tel: 0300 555 1016  ext 65237
Fax: 0844 493 0206
Email: BDOAMHT@nelft.nhs.uk

Opening times: 9am - 5pm, Monday to Friday


Referrals are made via fax, telephone call or letter direct to older adults access and assessment team. Please refer to the For clinicians page for more information.

Please note: From 1 February 2019 all referrals will be sent direct to a Single Point of Access at bdaa.team@nhs.net. The current referral form on both these areas relates to referrals coming direct to our service.