Community health and social care services

The CHSCS is a multidisciplinary team of nurses, therapists, support workers, and administrative support staff delivered at a Locality level supporting a group of GP practices. The Havering CHSCS teams work from three locality bases aligned to a number of GP surgeries which support patients within a defined geographical area. Staff are agile workers and are able to work from any NELFT premises or other location in line with service needs and agile working policy.

The purpose of the CHSCS is to enable patients to remain in the community for their episode of care where possible; to prevent unnecessary hospital attendance and admissions and where admission is inevitable, to reduce length of stay and re-admission rates. The team support complex care needs in the community setting to include patients with long term conditions, palliative and end of life care (EoL care) needs.

Any patient referred to the CHSCS has a named health care professional. This person is responsible for ensuring the patient’s care is appropriately coordinated for their needs. The named health care professional will be allocated to the patient based on the level/type of need agreed at the time of referral, triage and assessment.

Havering DN Clusters

Locality Base Contact number
North locality  Romford Clinic, 40 Main Road, Romford RM1 3BS  0300 300 1605
South locality Elm Park Clinic, Abbs Cross Lane, Hornchurch RM12 4YG  0300 300 1794
Central locality   Harold Hill Health Centre, Gooshays Drive, Harold Hill RM3 9SU  0300 300 1857

Patient information

Romford Clinic
40 Main Road
Tel: 0300 300 1605

Harold Hill Health Centre
Gooshayes Drive
Tel: 0300 300 1857

Elm Park Clinic
252 Abbs Cross Lane
Elm Park
RM12 4YG
Tel: 0300 300 1794 - main reception (09.00-17.00)

Single Point of Access
Tel: 0300 555 1253

To contact the Community Night Nurses please contact:
Tel: 0300 555 1201 (19.00-08.00)


Referrals will be accepted from GPs and health care professionals via single point of access. Self-referrals are accepted for community nursing teams where the patient meets the service criteria.