Information for parents in Medway
Who are we?
We are the Emotional Support Team at your child’s school. Emotional Support Teams are a government initiative also known nationally as Mental Health Support Teams. We’re specially trained to help children at school with their emotional wellbeing and mental health. From time to time, children and young people need additional support with their emotional wellbeing and mental health, so we’re here to help. Getting the right support early can prevent problems getting bigger, so that your child can enjoy school, home, time with family & friends, and other activities.
Who can we help?
We provide support to all children in the school, and work together with everyone in the school community to promote a ‘whole school approach’ to emotional wellbeing and mental health. We also work with children and their parents/carers in group or 1:1 sessions to support with specific problems.
How we can help
We have several ways to support your child, including:
- Whole school activities and workshops to promote emotional wellbeing and increase understanding of how to take care of our mental health.
- Group and 1:1 sessions to support partents/carers including:
- Supporting your children with worries and fears
- Understanding your child's behaviour
How to get support
We here and ready to help, so please speak to the school’s Emotional Support Practitioner or a member of staff at school.
You can also find us by calling the NHS Single Point of Access on: 0800 011 3474 (select option 1, then option 3).
You can find more details of other ways find wellbeing and mental help support in your area below.
How else can I get help?
There are a number of ways to find wellbeing and mental health support in Medway:
MindEd for Families was created by experts and parents together to provide safe and reliable advice about young people’s mental health.
Young Minds offers services to parents and carers who are concerned about their child’s mental health through telephone, email and webchat
Need help now?
Our teams work from 9am to 5pm Monday to Friday.
If you need to speak to somebody urgently about your child's mental health, please contact:
NHS Single Point of Access
Tel: 0800 011 3474
Tel: 0800 1111 or
Txt: ‘shout’ to 85258