Getting help at school from the Emotional Support Team

Who are we?

We are your school’s Emotional Support Team. Emotional Support Teams are a government initiative also known nationally as Mental Health Support Teams. 

We know, from time to time, people need support with their emotional wellbeing and mental health, so we are here to help. We’re specially trained to share ideas about looking after your mental health, and to offer early help with emotional wellbeing and mental health difficulties. Getting the right support early can help prevent problems getting bigger, so you can enjoy school, home, time with families and friends, and other activities. tree

Who can we help?

We can work with all students by supporting your school to promote emotional wellbeing and mental health across the whole school community. We can work with you in groups or 1:1 sessions to support you with more specific difficulties.

How we can help

There’s a number of ways we can support you, including:

  • Whole school activities and workshops to promote emotional wellbeing and increase your understanding of how to take care of your mental health
  • Smaller group and 1:1 sessions for young people with difficulties such as anxiety, exam stress, problems with sleep, and low mood.

How to get support

If you would like support with your emotional wellbeing, please speak to your school’s Emotional Support Practitioner or a member of staff at school. 

You can also contact us by emailing: Please note that our emails are not staffed with practitioners and are only responded to in office hours.  For any concerns that require advice or urgent attention please contact our colleagues in the Single Point of Access on 0800 011 3474 or call NHS 111. If it is an emergency, immediate danger to life/safety dial 999 or visit Accident and Emergency (A&E).

You can find more details of other ways to find wellbeing and mental help support below.

How else can I get help?

There are a number of ways to find wellbeing and mental health support in Medway:

Kooth provides free, safe and anonymous support online.

7 Cups connects you to caring listeners for free emotional support.

Need help now?

Our teams work 9am to 5pm Monday to Friday. If you need to speak to someone urgently about your mental health, please contact: stones

NHS Single Point of Access:
Tel: 0800 011 3474

Childline Tel: 0800 1111 or Txt: ‘shout’ to 85258

Tel: 116123