Colourdul background with the text: Southend, Essex and Thurrock Child and Adolescent Mental Health Service (SET CAMHS)

Southend, Essex and Thurrock Child and Adolescent Mental Health Service (SET CAMHS)

The Southend, Essex and Thurrock Child and Adolescents Mental Health Service (SET CAMHS)  provides advice and support to children, young people and families who are in need of support with their emotional wellbeing or mental health difficulties.  

Any young person, concerned parent, care giver or a responsible adult of a young person can access the SET CAMHS by either making an appointment to see their young person’s GP with them, or accessing our services for information.

We provide a range of support for young people, so to ensure that we direct your referral accordingly please complete our online referral form with as much detail as possible.  

Supply shortage of medicines for ADHD

The Department of Health and Social Care have alerted us that there is national supply disruption of the medication prescribed to help manage ADHD symptoms. This  is caused by a combination of manufacturing issues and an increased global demand.

For more information on the shortage, visit our news page here: ADHD medicine shortage

Referral information

Click here to access the SET CAMHS referral form.

A young person living in Southend, Essex and Thurrock can access SET CAMHS services in two different ways: 

  1. By a referral to our services via their GP, teacher, school nurse or any other professional 
  2. By self-referral – which means parents or young people can call our central phone number for all of our services or use the online referral form and get the help and advice that they need straight away. 

Once the referral is submitted to, you will recieve a confirmation email. If you don't get an email within a few minutes, please check your junk folder, then call 0800 953 0222 to speak to a member of the team.

How does the process work? 

Referrers seeking advice can contact the SPA for support on completing the form, Monday - Friday, 9AM-5PM on 0800 953 0222.

Referrals to the Single Point of Access (SPA) team will be reviewed daily, screened within two working days and responded to once allocated to the locality team.

All referrals will be prioritised according to the presenting clinical need and level of risk.

All assessments aim to take place within 12 weeks.

All consultant and non-consultant led treatment aims to start within 18 weeks of the referral. 

What happens next?

Waiting times may vary but we aim to see people within 12 weeks. However, if you find that things become more stressful while you are waiting to be seen, contact us as soon as possible so we are able to provide support. 

SET CAMHS referral image - Text reads: Referral e.g self referral or GP - Single point of access (SPA) telephone support/sign posting - Referral to other services OR First appointment - Support from SET CAMHS - Review - Moving on


Do you feel that there is a current crisis?

Call SET CAMHS - Freephone 0800 953 0222 (Monday - Friday Between 0900-1700) 

If your concerns escalate about your child or young person, please call:

  • 111 Option 2 for Mental Health, or Mental Health Direct on 0800 995 1000 (Out of Hours / Weekend or Bank Holidays) 

If it is an emergency, immediate danger to life/safety dial 999 or visit Accident and Emergency (A&E).