The North East London Keyworking Service works with children and young people with learning disabilities and or autism, aged 0-25 years old who have complex needs that increase their risk of being admitted to a hospital. We will ensure children, young people and their families’ voices are heard and represented and they have the right support from services at the right time. To avoid admission to hospital or when already in a specialist hospital, support faster and safer discharge, as well as helping to improve their experiences and outcomes. 

We will do this by facilitating appropriate care, working with the health and social network, and offering personalised guidance to navigate the system and address challenges. The team will participate in case discussions, collaborate with professionals and engages with individuals and families across various settings such as community health centres, schools, inpatient wards, patients home etc.  

The Keyworking Service will not replace any health and social care workers currently supporting families or directly provide therapeutic or medical interventions. The Keyworking Service will play a vital role in coordinating with other involved professionals, working in partnership with support providers, children and young people and their families or carers, to help make the right health and care decisions.  

North East London NHS Foundation Trust will be delivering this service in the boroughs of:  

• Barking & Dagenham 
• Havering 
• Waltham Forest 
• Redbridge 
• City & Hackney 
• Newham  
• Tower Hamlets  

More information on Keyworking can be found at: NHS England » Children and young people keyworkers