Mother with child and insulin pen

Paediatric diabetes psychological services

Embedded as part of the paediatric diabetes team, we work with children/ young people and their families to support adjustment to diabetes.

What we do

The psychology service accepts referrals from all parts of the system around the child and works on the psychological issues associated with diabetes with the aim to reduce distress, improve quality of life, and facilitate adherence to diabetes treatment.

In accordance with best practice guidelines the psychology service is also involved in assessment for insulin pumps. We also offer neuropsychological assessment when there are concerns about the cognitive functioning of a child/ young person as a result of diabetes.

In addition to talking therapy we also offer psychological consultation and training to members of the health team.


The psychology services offers individual and family based treatments to the child / young person, aged 0-16. In some instances it may also be helpful to offer support to parents or carers.

The treatments are individually tailored to the needs of the child/ young person and depend upon the identified problem. Typically, the we offer cognitive and behaviourally informed interventions, that are delivered systemically. The aim is to offer support in a targeted way with the understanding that the child/ young person will be engaged with the paediatric team until they are 18 and therefore may benefit from gaining support at numerous points throughout their journey to adulthood.

The psychology service takes a strengths based perspective, assuming that the clients have resources and skills that can be drawn upon at difficult times.


For information on referrals, who can refer and referral criteria, please contact us via our details below.

How to contact us

Please contact the Children’s Diabetes Team on 01708 435 000 (ext. 3012).

Opening hours: Monday, Thursday and Friday, 9am - 5pm.

This is not a crisis service.

Paediatric Diabetes Psychology Service
Children’s Outpatients
Queen’s Hospital
Rom Valley Way

Risk and crisis contact numbers

PLEASE NOTE: This is not an emergency or crisis service. If you are a patient and require immediate support, please call your local mental health services as follows:

Out of hours

0300 300 1570 ( option 4)

Mental Health Crisis Lines

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can now contact your local crisis service calling:

111 Option 2 for Mental Health, or Mental Health Direct on 0800 995 1000

If you currently receive a service from a team at NELFT, such as a local community mental health team or a psychiatrist, then you can make contact with them directly during office hours, Monday to Friday from 9am to 5pm. It may be helpful to refer to your care plan, which should have details of who to contact in an emergency.



Please contact 999 and attend your local A and E dept with any imminent risk. Thank you.